Stayed 2 nights instead of 4. Hotel was so dirty and was NOT remodeled as advertised and the staff comped us FREE for 2 nights. Upon arrival there was a huge amount of hair in the beds.
The couch was so wet and stained you could not sit on it. The bathroom was COVERED in black mold and the floor was covered in a large amount of hair. The horrible smell in the room could kill a person. The chair by the desk was wet and stained and the drapes were stained. They claimed the "remodel" was new carpeting and that was it. Lobby was nice. The 2nd day housekeeping had to come back 3 times to clean the room. Upon going to bed I found a rusty screw about 4 inches long was in the bed. Sawdust was all over the floor and all over the bed and on the nighttable. The maint dept fixed the broken headboard and no one cleaned up the rust or screws left in my bed. The staff was appaled when they saw the room and said we would have no bill for either night. Stay anywhere even a super 8 would have been better. I have never had 3 sets of linens dirtier then the next. Beware also, they are a "green" hotel and use no cleansers that sanitize or clean. Just wipes and H2O. Buyer Beware.
- Official Description (provided by the hotel):
- The 4-diamond Kimpton Hotel Monaco Portland, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more less
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- Also Known As:
- Hotel Monaco Portland Kimpton