After discovering the Kimpton Hotel Group on a trip to Seattle, I just had to stay again, this time at The Hotel Monaco in Portalnd. I am delighted that I did. Check in was friendly and helpful. I arrived early and was upgraded to a King Suite which was delightful. The real thrill was getting a personal greeting from Art the Director of Pet Relations. Hotel is located in the downtown area but there is a lot of neighborhood construction which will require you to have a city map. Portland doesn't have the best street signage. My room was spacious and comfortable chock full of Aveda amenities. Easy walking distance to all shopping and the Riverfront as well as the Max Light Rail, Bus Transportation, and Street Car. The Red Star restaurant next to the hotel is outstanding with first rate service and sublime cuisine. Morning coffee and newspapers are terrific as is the evening Wine Bar. I would suggest that wine servers be a bit more helpful about describing the wines and writing down favorites for guests. I had a fabulous Chardonnay but the help was too busy chatting with her associate to give me more details. I did want to buy a bottle while in Portland. I deleted one star from this review due to the groups in house that were allowed to be in the guest living room with their loud talk and consuming all of the coffee. I had to wait numerous times to wait for coffee and cream to be replenished. Note to Group Sales Manager, please keep groups in their assigned conference rooms. The living room and elevator music was not appropriate in the morning. I don't like to be greeted with heavy metal rock music. If this is a corporate standard, it shouldn't be. Staff overall was excellent but can be a bit more outgoing with the guests. Housekeeping once again superb as with all Kjmptons. These hard working folks are extremely friendly and efficient. Nice job Hotel Monaco!
- Official Description (provided by the hotel):
- The 4-diamond Kimpton Hotel Monaco Portland, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more less
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- Also Known As:
- Hotel Monaco Portland Kimpton