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“Hotel at airport exceeds expectations”

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Hampton Inn Portland-Airport
Ranked #41 of 146 Hotels in Portland
Certificate of Excellence
Reviewed September 6, 2010

We drove down to Portland to be with our extended family for Labor Day weekend. Our stay at the Hampton Inn at Portland airport was just superb. When we checked in, the spacious lobby's coffee tables hosted warm cookies, pink lemonade and popcorn near the huge flat screen TV. The "suite shop" by the front desk had a variety of snacks, accessories and travel amenities. The outdoor pool and whirlpool were very nice, although it was a little too cold for us to go swimming.
Our room was great, with an LG flat screen, a spacious bathroom and comfortable beds and couch. And the breakfast area was beyond expectations. We may go back just for the food : ) There were omelets, potatoes, sausages, waffles, donuts, toast, cereal and much more. It was delicious, and there were complimentary pre-packaged "breakfast on the go" bags for the people who were in a hurry.
What we really loved about this hotel, though, was the staff. They were so helpful and friendly, giving us directions, recommendations and their opinions.

  • Stayed: September 2010, traveled with family
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Thank Schrutefan08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPTNPDXGM, General Manager at Hampton Inn Portland-Airport, responded to this reviewResponded September 8, 2010

Dear Schrutefan08,

Thank you for choosing us for your travels to Portland and for taking the time to share your experience with other Tripadvisor travelers. I'm so pleased your visit was great and met your needs perfectly. It's so great to hear the wonderful comments you had about our team. I look forward to seeing you again in the future and hope you will keep us in mind whenever your travels bring you to the Rose City. If I may be of any assistance, please don't hesitate to contact me directly.

Kind regards,

Glen Lewis
General Manager
Hampton Inn Portland Airport

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782 - 788 of 831 reviews

Reviewed August 28, 2010

Once again, a very reliable place to stay while flying in and out of PDX. They have a much better parking policy than some of the others nearby for leaving your car while away on a trip. The breakfast staff is VERY friendly (thanks again, Linda), and the fruit and pastries were nice and fresh. The coffee is also good! We'll be back.

  • Stayed: August 2010, traveled with family
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Thank Chanfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPTNPDXGM, General Manager at Hampton Inn Portland-Airport, responded to this reviewResponded September 8, 2010

Dear Chanfam,

Greetings from Portland! I appreciate your kind comments regarding our property and staff. Your description of "consistent, comfortable, clean (and a nice staff)" are certainly wonderful kudos. I'm also very pleased to hear our "Stay and Go" package worked so well for your needs in and out of Portland. I sure hope you will keep us in mind for your future visits to Portland. Don't hesitate to let me know if I may assist you in the future.

Cheers!

Glen Lewis
General Manager
Hampton Inn Portland Airport

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Reviewed August 27, 2010

This hotel is great! Staff was very nice. Breakfast was the best. Rooms were very large and comfortable. Great park n fly plus shuttle service. Pool was nice plus you get access to the Sheraton's pool next door. Overall, the only option when you stay at the Portland Airport. Just a great place!

  • Stayed: August 2010, traveled with family
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Thank happyjtravels17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPTNPDXGM, General Manager at Hampton Inn Portland-Airport, responded to this reviewResponded September 8, 2010

Dear happymcmartin,

Thanks for all the great compliments of our property. I am very proud of our team and certainly happy your experience at our property exceeded your expectations. I look forward to seeing you in the future. As your travels take you to other areas of the country, be sure to check out another Hampton Inn. We love having you here!

Kind regards,

Glen Lewis
General Manager
Hampton Inn Portland Airport

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Reviewed August 25, 2010

I enjoyed staying at Hampton Inn in Portland. The Hotel is extremely well kept. The breakfast that was provided was great and they had a juice and coffee bar that was available all day and night. Raquel who serviced the breakfast was so friendly and a totally delight. She was very attentive always friendly and smiling and made my stay very enjoyable.

  • Stayed: August 2010, traveled on business
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Thank gmjjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPTNPDXGM, General Manager at Hampton Inn Portland-Airport, responded to this reviewResponded September 8, 2010

Dear gmjjo,

Thanks for the great comments regarding your recent visit to our property. I am so pleased our team made your stay so welcoming and inviting, especially our wonderful Breakfast Hostess, Racquel. She's great! I hope we'll get the opportunity to see you again soon!

Best regards,

Glen Lewis
General Manager
Hampton Inn Portland Airport

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Reviewed August 21, 2010

We have been using hampton inn for many years, but the consistency of the experience has varied. The hampton inn at Portland Airport is truly superb. First, the location is literally a few minutes from the airport. This is very convenient for those with an early morning flight departure or those with late arrivals. It took us literally 3-4 minutes to get to the hotel from the airport - it is on the same road that takes you into the terminals. As with all hampton inns, wifi is free and was fast. The hotel also made extra efforts throughout the stay -- they offered free drinks (water/juice/beverages) available in the dining area throughout the day, as well as the usual fresh fruits. Cookies were baked in the afternoon with lemonade. The breakfast in the morning was also excellent, eggs, some type of meats, potatoes as well as pastries, yogurt, cereal, fruit, etc. They even had servers refilling the coffee at your table and offering baked goods as well. They offer a free shuttle to the airport as well but did not use it.

We actually stayed here for our stay throughout the portland area- it is about 20 min. drive into downtown. There are actually remarkably a large number of restaurants and stores nearby as there is a huge mall complex near the airport - there is even a costco nearby as well (remember Oregon has no sales tax) for those who are so inclined.

we would stay here again if visiting portland. the hotel was quiet at night despite being so close to the airport. there was also 2 computers downstairs (imac) for those who needed to check internet/email/print out boarding passes. there is also a display of all the airport arrivals/departures in the lobby.

Stayed: August 2010, traveled as a couple
Thank Trekkersocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPTNPDXGM, General Manager at Hampton Inn Portland-Airport, responded to this reviewResponded August 31, 2010

Dear Trekkersocal,

Thanks for staying with us! I sincerely appreciate you sharing your experience with other Tripadvisor users. I'm so glad to here you had such a great stay at our property. Some of the amenities you mention are just a few of what make Hampton's a great choice when you're on the road...a free hot breakfast, comfy beds, and service that makes you feel like we truly "love having you here". I hope you'll keep us in mind when your travels bring you back to Portland and when your travels take you to other towns and cities across America, don't forget to look for a Hampton Inn.

Kind regards,

Glen Lewis
General Manager
Hampton Inn Portland Airport

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Reviewed August 10, 2010

If you need an airport hotel to catch a that early flight back east, it works. The chocolate mints are good too. Lots of hotels to choose from in the area. Staff makes the difference. They're the best.

  • Stayed: August 2010, traveled on business
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Thank radiodial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPTNPDXGM, General Manager at Hampton Inn Portland-Airport, responded to this reviewResponded August 26, 2010

Dear radiodial,

Thanks for taking the time to share your experiences at our property with other travelers. Your kind comments regarding our property and staff are most appreciated. I look forward to seeing you again on future visits to our property and hope our team will consistently make you feel like "we love having you here". Please don't hesitate to contact me should you need any assistance in the future.

Kind regards,

Glen Lewis
General Manager
Hampton Inn Portland Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2010

We stayed at this hotel at the beginning and the end of our vacation. The cleanliness of the rooms, the breakfasts, and the value for the money were wonderful, However, the friendliness of the staff made the entire experience stand out. The airline delayed one piece of our luggage. The staff called us while we were touring to tell us it had arrived and put our minds at ease. They walked around with special "treats" at breakfast. They recommended great restaurants for dinners. In all, we have rarely stayed at a nicer place.

  • Stayed: August 2010, traveled as a couple
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Thank FAFNAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPTNPDXGM, General Manager at Hampton Inn Portland-Airport, responded to this reviewResponded August 26, 2010

Dear FAFNAR,

Thanks for the great compliments of our property and, in particular, our staff. It's so great to know every made you feel right at home during your visit. I sure hope we will get the opportunity to see you again when your travels bring you to Portland and be sure to check out other Hampton Inn's when your travels take you to other areas of the country. They're everywhere!

Kind regards,

Glen Lewis
General Manager
Hampton Inn Portland Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Portland-Airport

Address: 8633 NE Airport Way, Portland, OR 97220-1381
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Romantic Hotel in Portland
#40 Business Hotel in Portland
Price Range: $123 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Portland-Airport 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Demonstrating so many of the elements which are uniquely Portland, The Hampton Inn Portland Airport is a sure thing when visiting the city, whether for business or pleasure. Moments away from the PDX Terminal, we are a short drive to downtown and within minutes of most major businesses serving the Portland area. Of course we offer everything you have come to expect of Hampton. A fresh, hot breakfast served daily, a freshly laundered Serta Dream Structure bed and our Hampton Guarantee! For the families on the road we extend a warm welcome with Hampton coloring pages during breakfast and fresh baked cookies nightly in the lobby. ... more   less 
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Also Known As:
Hampton Inn Portland Airport Hotel Portland
Portland Hampton Inn

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