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“Much better than I am expecting!”

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Americas Best Value Inn Pendleton
Ranked #14 of 17 Hotels in Pendleton
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Much better than I am expecting!”
Reviewed May 15, 2014

The staffs are so nice and friendly. Had just a standard room only but the cleanliness of it is highly appreciated. The toilet was so clean and the bedroom itself doesn't have any marks of previous stay. Next time I am going to visit my friend again in Pendleton, I will surely assured to go back on this hotel.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheryl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT201, General Manager at Americas Best Value Inn Pendleton, responded to this review, August 29, 2014
We greatly appreciate wonderful guests like you,and it really motivates us and our staff to continue to strive hard,and make your visit comfortable and memorable , acknowledging your satisfaction during your stay and you excellent words really motivetes us and boosts our morale a lot, it is also a very assertive and very positive reflection,we want to thank you sincerely from all our staff including management,housekeepers,front desk and maintence staff.
Please be our special guest again ,when you are in the area!
Have a Wonderful Day!
Thank You once again and Best Wishes from all of us!
ABVI Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    32
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    12
    5
    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Lviv, Ukraine
2 reviews
Reviewed May 11, 2014

Its very nice hotel in heart of the Pendleton, downtown area, next to the river and all best restaurants and pubs. I along with my husband and daughter stayed there for a week. Our room was very large, quite, had 1 king bed and 1 more bed in separate room, which made our stay more comfortable. Room paintings, bedding, and all furniture made it look very romantic. Everything in the room was spotlessly clean.
Special thanks to the staff, they helped me to send faxes, mails, ( they do have business center set for guest use) so I was able to have longer vacation then planned.
Breakfast every morning was great: Every morning different pastries, My daughter enjoyed waffles with fruit syrups, donuts.
This hotel definitely worth more stars and ratings, its good value for every dollar we spent. Great service for very good price! Also there is great Riverwalk to jog in the morning. Couldn't use outdoor pool, but planning next trip in June, so will do that.
Thank you, will see you soon.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana190100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT201, General Manager at Americas Best Value Inn Pendleton, responded to this review, August 29, 2014
We greatly appreciate wonderful guests like you,and it really motivates us and our staff to continue to strive hard,and make your visit comfortable and memorable , acknowledging your satisfaction during your stay and you excellent words really motivetes us and boosts our morale a lot, it is also a very assertive and very positive reflection,we want to thank you sincerely from all our staff including management,housekeepers,front desk and maintence staff.
Please be our special guest again ,when you are in the area!
Have a Wonderful Day!
Thank You once again and Best Wishes from all of us!
ABVI Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 30, 2014 via mobile

Rooms are well presented and very clean if not of top modern quality. Everything was of good quality including breakfast. The staff on arrival sorted a glitch in hotels.com booking quickly and helpfully then used their local knowledge to send me to a great ew restaurant. I was very pleased with the service indeed.

Stayed March 2014, traveled solo
Helpful?
Thank Kim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT201, Public Relations Manager at Americas Best Value Inn Pendleton, responded to this review, May 9, 2014
We greatly appreciate for choosing us and your stay with us,also appreciate you acknowlwding our beast efforts,it really menas a lot.
Please be our guest again when ever you are travelling and passing through the area or visiting the area.
Once again thank you for your valuable time to write a great review for us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asotin, WA
Level 4 Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 28, 2014

In February my company booked me into the hotel for the first time, I was pretty apprehensive as I'd been to this property under a prior ownership to inspect it and was far from impressed. I was actually pleasantly surprised, it appeared clean and had good internet. Then in March they booked me there again, when I got into the room I noticed the toilet seat was up, but figured since it looked like the room had been cleaned the maid had forgotten to put it down, so no big deal.

I brought my work and suitcase in from the car, and sat on the bed till almost midnight working on reports. When it was time to bed down I pulled the bedspread down and what did I find? Blood, smears of blood across where the shoulders would be on the sheets. OHHHH YUCK! I called the desk and said, that this would not do, the desk clerk brought me sheets and I pointed, look. He walked over, didn't say a word looked and pulled the sheets off the bed. I put the sheets on the bed, but the blood had soaked through in specks all over the mattress pad. To say the least I was grossed out, I just couldn't sleep that way so went out to the car grabbed a pillow and my travel blanket and curled up at the end of the bed. In the morning the young woman at the front desk listened to my complaint and I left. She was sorry about it and said she would look.

The more I though about it I finally wrote to the franchise, this was bio hazard and really should be looked into. The complaint was forwarded back to the owner who called me, he was very pleasant, we will refund the company and give you a free nights stay he said. I though it was very nice and a excellent way to handle this unpleasant situation. After all accidents happen.

It was great till I got back to my office and there was a email from the same person. Apparently they record what you say in the office as he referenced my February comments verbatim and then essentially accused me of lying and making the mess on the sheets myself with coffee. Saying that the night clerk said, the room was well used (if your luggage & work on the desk & table mean well used) he also said I had a cup of freshly brewed coffee setting on the bed?? Funny thing, I don't drink coffee, never have & never will. The email was beyond rude and of such poor customer service that I responded telling him I'd advised the company of the refund and to not worry about the free stay I would not be back and was advising the company to no longer use their hotel for lodging. I'll go down the street to the Travelodge.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TwistedToyLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omak, Washington
Level 6 Contributor
207 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed February 25, 2014

Wasn't sure about staying at this hotel but we were shown a couple rooms and chose a upper floor which proved to work out very well. This is obviously a older property but has been updated and we had comfortable King size bed, microwave, refrigerator, new TV, and was very clean. We would have done better on the rate by booking on line as Expedia showed a $40 rate but when we checked in we were first quoted $69 then it came down to $59. Breakfast is in a compact space and nothing special but did have waffles and cold cereal. The rooms are very quiet and you can get a good sleep here and is worth checking out especially if you are traveling on a budget.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JERRYG448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT201, Owner at Americas Best Value Inn Pendleton, responded to this review, May 9, 2014
We greatly appreciate for choosing us and your stay with us,also appreciate you acknowlwding our beast efforts,it really menas a lot.
Please be our guest again when ever you are travelling and passing through the area or visiting the area.
Once again thank you for your valuable time to write a great review for us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 5 Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 25, 2014

We stayed the night in Pendleton on our way to Boise and decided to try this motel after reading some reviews and seeing the price. We definitely got the lowest rate in the town it seems and the room was decent.

The property was really clean and well kept and the staff members we encountered were extremely friendly. Didn't think the bed was all that comfortable but for the money and being there for such a short period of time it was fine. Also, it is located in downtown which really is kind of out of the way but not more than a few minutes.

Not sure if we'll stay here again simply because the bed was pretty uncomfortable but if we're on a budget it'll be at the top of our list for sure! It seems a little silly to pay $80+/night (which seems to be the going rate around Pendleton) when there's a well kept stop over available for half the price!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT201, General Manager at Americas Best Value Inn Pendleton, responded to this review, May 9, 2014
We greatly appreciate for choosing us and your stay with us,also appreciate you acknowlwding our beast efforts,it really menas a lot.
Please be our guest again when ever you are travelling and passing through the area or visiting the area.
Once again thank you for your valuable time to write a great review for us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Level 5 Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 4, 2014

Despite it being Super Bowl Sunday, we were on the road attending to some unfinished family business in Pendleton, Oregon. Though this is an older property, it is very-well maintained, absolutely clean, the staff quick to respond to requests and, in general, a definite 'return to' hotel.

The beds were very comfy, bathrooms well-appointed, internet response timely and climate-control systems functioned well.

If I had to find a gripe about the Best Value in Pendleton, it would have to be the parking lot. Anything over a mid-size car is tough to navigate in the cramped spaces (especially on snowy, icy winter days). But, this is a very minor issue on a very reasonably-priced room.

Located about 7 minutes off the interstate, America's Best Value Inn in Pendleton is worth the bit of extra drive. Try it. You won't be disappointed!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGMT201, Owner at Americas Best Value Inn Pendleton, responded to this review, February 25, 2014
We Greatly apprecite ,your acknowledgement for us and our staff,we want to thank you for the same,it means a lot to us and keeps us motivated to keep moving in the right direction,by serving great guests like you! Please b eour guests again ,when you ar ein the area.
Have a Wonderful Day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn Pendleton

Property: Americas Best Value Inn Pendleton
Address: 201 SW Court Avenue, Pendleton, OR 97801-2107
Location: United States > Oregon > Pendleton
Amenities:
Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 Hotels in Pendleton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn Pendleton 2*
Number of rooms: 51
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Pendleton, your premier choice for the Pendleton Downtown Core, where the historic west blends harmoniously with the picturesque landscape. Our beautiful two story hotel offers 47 spacious clean guest rooms with a variety of room styles. The front desk is staffed and available 24 hours a day to better serve all of your needs. Our staff is trained to make your stay with us a memorable and enjoyable experience. Our rooms are 100 percent smoke-free. All guest rooms are equipped with free wireless high-speed Internet access, microwave, mini-fridge, coffeemaker, 32 inch flat screen TV, cable TV with HBO channels, hairdryer, clock radio, iron, ironing board, and free local calls. Pets are allowed, charges and restrictions apply. Start your day with our complimentary continental breakfast served from 6:30am-9:30am. Enjoy a relaxing swim in our seasonal outdoor pool (open from April/May to October). Take advantage of the convenience of our onsite guest laundry facility and our meeting room which accommodates up to 10 people. Our convenient location in the downtown core of the rich western theme town of Pendleton offers 16 restaurants within a 6 block radius of our hotel. Downtown specialty stores and historical landmarks are nearby. Enjoy the River Walk along the Umatilla River which runs straight through the Pendleton downtown area. Entry to the paved and illuminated walkway is just steps from our hotel. At Americas Best Value Inn Pendleton, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Americas Best Value Inn Pendleton Hotel Pendleton

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