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“Helpful and courteous staff!” 5 of 5 bubbles
Review of Holiday Inn Express Pendleton

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Holiday Inn Express Pendleton
Ranked #6 of 17 Hotels in Pendleton
Certificate of Excellence
Grand Island, Nebraska
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Helpful and courteous staff!”
5 of 5 bubbles Reviewed August 14, 2012

The staff at this motel was as friendly and helpful as I have experienced. Employees were always asking if everything was fine and if we needed anything. Especially during breakfast. I really like the new Holiday Inn Express breakfast menu. I would definitely stay here again.

  • Stayed August 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HuskerMark08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIX_Pendleton, Manager at Holiday Inn Express Pendleton, responded to this review, August 30, 2012
Thank you for taking the time to post your comments, I will be sure to share them with Our Team. We are happy to hear that you enjoyed your stay with us and our team here in Pendleton was able to provide you with excellent service. We look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
    117
    77
    20
    5
    5
See reviews for
74
54
20
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Woodbridge, Virginia
Level Contributor
237 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed August 14, 2012

This Holiday Inn is beautifully appointed. The lobby looks like a very welcoming, comfortable living room. There was fresh coffee and lemon ice water waiting for every guest as they checked in. The staff was warm and friendly. Our room was very comfortable. We got a great night's sleep! Breakfast was hot and tasty and the hostess went out of her way to speak with every guest and clear away finished plates. The is one of the best places we've stayed on our 2 1/2 month road trip!

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sonia719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIX_Pendleton, Manager at Holiday Inn Express Pendleton, responded to this review, August 30, 2012
Thank you for taking the time to post your comments, I will be sure to share them with Our Team. We are happy to hear that you enjoyed your stay with us and our team here in Pendleton was able to provide you with excellent service. We look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davis, California
Level Contributor
291 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed August 4, 2012

We continue to be amazed at the excellent sleep quality at the Holiday Inn Expresses. We've stayed at several, and this one is as good as the others. The beds are of a high quality, and the linens have a high thread count. Pillows are excellent. The rooms are clean and quiet, and for the price, you just can't ask for more. The breakfast went far beyond what you usually get at a roadside motel - in addition to the standard cereal and sweet rolls, there was thick sliced ham, cheese omelets, fresh juice, along with muffins, coffee or tea. We will continue to stay at Holiday Inn Expresses for our short over-night visits.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DavisSunflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIX_Pendleton, Manager at Holiday Inn Express Pendleton, responded to this review, August 30, 2012
Thank you for taking the time to post your comments, I will be sure to share them with Our Team. We are glad to to hear that you enjoyed our free hot breakfast. We hope to have you back as our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 3, 2012

Very accommodating, awesome pool and hot tub, excellent rooms and service, very welcoming, and very clean. The pool was very clean and at the PERFECT temperature. The breakfast was DELICIOUS!! The staff was very welcoming. The rooms are wonderful and very clean. There was plenty of room unlike most hotels. Altogether it was a perfect stay. I would definately stay there again

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Greatstay1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIX_Pendleton, Manager at Holiday Inn Express Pendleton, responded to this review, August 7, 2012
Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed the indoor pool along with our hot complimentary breakfast. Our team here looks forward to seeing you soon in Pendleton.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montrose, Colorado
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 15, 2012

Check-in Gal Was Great . Very Friendly And Helpful We Got Our Military Discount on the weekend and alot of places won't do Discounts on weekends.My Wfe wanted to stay another day she liked it here so much.We travel with 3 Jack Russel's So the grass was nice. They could fence in Some, Just An Idea.. .. This Is our new stop over on the way to Oregon...

  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ken-Darla-3Jacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIX_Pendleton, Manager at Holiday Inn Express Pendleton, responded to this review, July 16, 2012
Thank you for taking the time to post your comments. We are all very glad that you enjoyed your stay with us and have decided to stay with us on your future visits to town. We look forward to having you back with us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
108 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed July 9, 2012

Like other reviewers, I found this HIE to be very good. The staff was excellent--friendly, caring, helpful. Because I have pet allergies, I was placed on the 2nd floor which is pet free. The room was large, clean and in perfect condition. Breakfast was good although the coffee isn't superb. But then I'm fussy.

  • Stayed July 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nancyvictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIX_Pendleton, Manager at Holiday Inn Express Pendleton, responded to this review, July 16, 2012
Thank you for taking the time to post your comments. We are glad that you enjoyed your stay with us and hope to have you back soon as our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
123 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
4 of 5 bubbles Reviewed July 6, 2012

I booked a Priority Club rewards night at the Holiday Inn Express in Pendleton as a mid-way stop on a road trip to Boise. Although this is a typical two to three-star Holiday Inn property, I thought the staff were of four to five-star caliber. They were so outstanding, we stopped at the same Holiday Inn Express on our return trip back to Seattle.

We were in a corner family suite on our way to Boise. It was on the north side of the building and offered a sweeping, prairie view. The room was huge and offered two queen beds. The downside was that, although it is billed as a suite, it didn't have a separate sleeping room. There was a seating area with a couch and chair in front of the beds. Anyone traveling with kids knows that the ideal suite has a separate sleeping room with a door you can close after the kids have gone to sleep so mom and dad can relax and watch television.

The room was equipped with a small refrigerator and microwave. The bathroom was a roomy with a combination bath/shower and lots of counter space. My only minor nitpick about it was that they offered plastic cups rather than glass ones. My other complaint was that the room wasn't soundproof at all. We could hear the people in the adjoining room quite clearly (especially since they had several small children as well).

The hotel had an in-door pool with a spa. The pool was a bit on the cold side. Be forwarned that the Holiday Inn Express seems to cater to lots of families. So the pool was packed with kids.

There is a small workout room off from the lobby. It only has a single treadmill and one starclimber.

The hotel offers a free breakfast from 6 - 9:30 a.m. Again, expect lots of families jockeying for position at the toaster and automatic pancake machine. The offer cold cereal, yogurt and pastries. In addition they had scrambled eggs and biscuits and gravy. Nothing fancy, but it is convenient.

On our return trip we ended up with a standard room with two double beds. Having been spoiled by the family suite, the room seemed cramped in comparison. It still offered a refrigerator and microwave, but space was at a premium. Our suitcase wouldn't even fit in the small closet space.

The other problem we discovered with the standard room was that it appeared to have an issue with bugs. My wife found several earwigs both in the sleeping area and the bathroom. We hadn't noticed any bugs when we'd stayed in the family suite, so it may have just been an issue with this room.

Overall, the hotel is a clean, comfortable place for a stop on a road trip.

Room Tip: Opt for a family suite if you are traveling with children.
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank timelvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Holiday Inn Express Pendleton, responded to this review, July 9, 2012
Thank you for taking the time to post your comments. We are glad that you choose our property for you Rewards Night. I would like to take this opportunity to apologize for the issue that occurred on your second stay with us, unfortunately due to our location, during harvest time we do get some pests and taking all the necessary precautions for the safety of our guests. We look forward to accommodating you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Pendleton

Property: Holiday Inn Express Pendleton
Address: 600 S.E. Nye Ave, Pendleton, OR 97801
Phone Number:
Location: United States > Oregon > Pendleton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Pendleton
#4 Romantic Hotel in Pendleton
#6 Business Hotel in Pendleton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Pendleton 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Holiday Inn Express, Pendleton Hotel offers all of the great extra amenities without the extra cost now that's Staying Smart! Enjoy a full non-smoking facility with serene mountain views While staying with us you will enjoy a complimentary Express Start Breakfast served each morning of your stay featuring hot fresh baked cinnamon rolls, biscuits and gravy, eggs, sausages, ham, an awesome pancake machine, and our exclusive Express Start coffee. The Holiday Inn Express Pendleton sits in a cozy location nestled at the foot of the Blue Mountains. Easily accessible from Interstate 84 just off exit 210. Free high speed Internet, indoor pool and Jacuzzi. An exercise room and a Guest laundry room. ... more   less 
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Also Known As:
Holiday Inn Express Pendleton Hotel Pendleton
Holiday Inn Pendleton
Pendleton Holiday Inn Express

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