Bait and Switch.
We drove in late, and asked to see a room - which smelled like smoke. They said it was the new carpet, which seriously made me laugh.
Room #2 was okay, and they came down a bit in their overpriced rates. The room was decent, but there were extra charges on my card! When I called to inquire, Ron was very rude, and told me I used a rollaway bed. I asked them if they should maybe put a note on the beds if they intend to bloat the room fees it is was used. They said they always mentioned it at the desk, which they did not. So, bottom line – if you HAVE to stay here don’t let your kid use the rollaway instead of the queen, it might be cuter but apparently it’s a lot more expensive to make up.
Not up to par with Travelodge, and lost a potential 3x a year customer over their lack of service.
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- Also Known As:
- Travelodge Pendleton
- Travel Lodge Pendleton
- Pendleton Travel Lodge
- Pendleton Travelodge