We reserved two rooms with at lease one handicapped room. We reserved this room one week ahead in person at the hotel. Upon our arrival we were told that room was not available had been given to someone else. We arrived around 4 p.m. NO explanation or apologies were offer. The room was confirmed the previous week. Only one room has a walk in shower so the other "handicapped" room are not truly handicapped.
One of our party was therefor denied a shower after a long and arudous day. Staff members chatting and giggled outside the door and windows most if the night. Result little sleep
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- Also Known As:
- Ontario Best Western
- Best Western Ontario
- Best Western Inn & Suites Ontario, Oregon