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“Excellent Service and rated well I believe. I love it”

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Red Lion Inn and Suites Ontario
Ranked #6 of 10 Hotels in Ontario
1 review
“Excellent Service and rated well I believe. I love it”
5 of 5 bubbles Reviewed July 2, 2014

I stayed here two nights. It is a really nice and clean motel. I am planning on staying again, as I travel to Idaho. And nice rooms and i enjoyed the spa very much. As I said I will stay here again. The management are very courteous.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glenda Rae H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    34
    44
    20
    2
    5
See reviews for
31
28
15
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Flippin, Arkansas
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed June 11, 2014

The room fees might be a bit overpriced for the level of luxury offered, but considering the comfortable bed, ultra quiet location, and excellent breakfast, this motel is a great value. I stayed here four nights on a trip to visit a friend and was quite comfortable. The management seems very interested in keeping the motel clean and patrons happy.

Room Tip: This motel offers a very nice breakfast. Be sure to check it out.
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  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennewick, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 19, 2014

Our regular patronage is typically spent at a 3+ star hotel. However, due to short notice, many events in the area over the weekend, and the need for an indoor pool for medical reasons, this inn was our only option. Although, not recently updated, all areas were well maintained and clean. Continental breakfast included waffles, pastries, bagels, etc. We did not find any protein sources, so choose alternate meal options, of which there are many in close proximity. Pool & jacuzzi hours were 6AM-10PM, common hotel pool size, well maintained, and heated. The inn staff were all VERY friendly and accommodating of our needs for medical accommodations and basic general requests. We felt the staff not only did their basic duties, but gave the level of customer service all hotel owners/managers strive to get their staff to provide to its patrons. In particular, Pinkie, the front desk night-shift person, and Stacy, a morning-shift front desk person, both went out of their way to help over and above what is generally expected. Although we'd likely pick a 3+ star hotel if available, this inn's staff gave wonderful customer service.

Room Tip: Two-story building with no elevator. 3 queen bed room is acceptable for room size, but bathroom was...
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank MTFox2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corvallis, Oregon
Level Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed April 15, 2014

I stayed here one night while traveling on I-84. The room was clean and basic, didn't see any bugs in the room. Everything in the room worked OK, nice flow in the shower. Bathroom has shower/tub and toilet, but was tiny, barely room to shut the door. Very small sink with minimal counter outside the bathroom. Beds were comfortable. Breakfast was included and offered "pour your own" waffles, hard boiled eggs, some fruit, sweetbreads, bagels, and juices. Nice little indoor pool and hot tub. All the motels/hotels in Ontario are relatively spendy for what you get - not as good a value as you get in other towns, but if you need to sleep in Ontario, there is nowhere else to go. Wi-Fi was free with the room and worked just fine. The room had a small microwave and mini-fridge. Located close to I-84 but far enough away there was no road noise. Front desk staff was friendly, but nobody was at the desk when I arrived. After ringing the desk bell, got quick service.

Room Tip: Ring the front desk bell if no one is at the front desk
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank OregonOpus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed April 12, 2014

We found bed bugs at this hotel and when we took one to the front desk manager she said she didn't want to see it. We said we would like our money back and she claimed that we would have to wait until the next day to receive a refund. After being in the room for 3 hours we moved our four sleeping children across the street to stay in the other Hotel. The owners of these hotels are the same and they allowed us to stay in the one across the street free of charge. we appreciated this yet they refused to refund us our money for the bug infested room. I feel this is terrible customer service, no one should have to pay for a room they stayed in for only three hours and was infested with bed bugs!

Room Tip: If you want to try this hotel keep your luggage away from the beds and check the mattresses as best...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tovey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey W, Front Office Manager at Red Lion Inn and Suites Ontario, responded to this review, April 17, 2014
We asked our pest control company, Eco-Lab, to check the room and they reported that there are NO bed bugs or traces of bed bugs in the room.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairmont, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 17, 2014 via mobile

This is a decent no-frills hotel. The beds and bathrooms are clean and they have a decent complimentary breakfast. There's a guest laundry, a small pool and hot tub. The walls are a bit thin and it would have been nice to have more space in the bathroom, but you get what you pay for.

Stayed March 2014
Helpful?
2 Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Layton, Utah
Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed March 12, 2014

We were just there to sleep one night. Got in late and was gone the next morning. The room was very nice with microwave and fridge bathroom was a little small but it had all the amenities. We would stay there again if passing through.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cljensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Lion Inn and Suites Ontario

Property: Red Lion Inn and Suites Ontario
Address: 266 NE Goodfellow St, Ontario, OR 97914-3037 (Formerly Americas Best Value Inn)
Phone Number:
Location: United States > Oregon > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Ontario
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Lion Inn and Suites Ontario 2*
Number of rooms: 63
Official Description (provided by the hotel):
Lying along the banks of the Snake River, the Red Lion Inn and Suites Ontario is where Oregon begins. Right along the border, you will discover the lush natural beauty that makes the Pacific Northwest famous. Even if you are just passing through on your way to Boise, our hotel in Ontario, Oregon gives you a comfortable stay. Our Ontario accommodations come with features to ensure your stay is easy. Our rooms have HBO and Wi-Fi, and if you like to stay active, we have a fitness facility, nearby jogging trails, an indoor pool, and even a bike rental. Each morning, we serve a complimentary continental breakfast. Our staff is always on hand to make your stay more convenient. ... more   less 
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Also Known As:
Super 8 Ontario
Super Eight Ontario
Ontario Super 8
Ontario Super Eight
Red Lion Inn And Suites Ontario Oregon

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