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“BED BUGS!”

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Red Lion Inn and Suites
Ranked #7 of 10 Hotels in Ontario
Reviewed April 12, 2014

We found bed bugs at this hotel and when we took one to the front desk manager she said she didn't want to see it. We said we would like our money back and she claimed that we would have to wait until the next day to receive a refund. After being in the room for 3 hours we moved our four sleeping children across the street to stay in the other Hotel. The owners of these hotels are the same and they allowed us to stay in the one across the street free of charge. we appreciated this yet they refused to refund us our money for the bug infested room. I feel this is terrible customer service, no one should have to pay for a room they stayed in for only three hours and was infested with bed bugs!

Room Tip: If you want to try this hotel keep your luggage away from the beds and check the mattresses as best...
  • Stayed: April 2014, traveled with family
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4  Thank Tovey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey W, Front Office Manager at Red Lion Inn and Suites, responded to this reviewResponded April 17, 2014

We asked our pest control company, Eco-Lab, to check the room and they reported that there are NO bed bugs or traces of bed bugs in the room.

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Reviews (113)
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68 - 74 of 113 reviews

Reviewed March 17, 2014 via mobile

This is a decent no-frills hotel. The beds and bathrooms are clean and they have a decent complimentary breakfast. There's a guest laundry, a small pool and hot tub. The walls are a bit thin and it would have been nice to have more space in the bathroom, but you get what you pay for.

Stayed: March 2014
2  Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2014

We were just there to sleep one night. Got in late and was gone the next morning. The room was very nice with microwave and fridge bathroom was a little small but it had all the amenities. We would stay there again if passing through.

  • Stayed: March 2014, traveled with family
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Thank cljensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2014

Very clean and quiet, super helpful staff. Breakfast was good--I'm always happy to find hard boiled eggs at the breakfast. The price was very reasonable and I would definitely stay there again. Would also recommend to friends. Since I was getting up early, staff person made sure I wasn't close to a large group of students due to arrive late. Very thoughtful.

Room Tip: Two stories, I always like a top floor room.
  • Stayed: March 2014, traveled solo
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Thank 14Joy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2014

The desk crew was polite and helpful. Overall very clean and quiet. Seemed like a good and safe area also. There was an exercise room, pool, hot tub. I didn't use any of them, but they were clean and well maintained. Free continental breakfast with waffles, cereal, rolls, etc. The breakfast room was bright, clean, and nicely decorated. I would definitely stay here again.

  • Stayed: February 2014, traveled solo
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1  Thank ReasonableCharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

The only complaint that I would have is the request for as many electrical outlets at the desk area as there were by the night stand (4). This hotel is located near a choice of restaurants, Walmart & Home Depot. Very good value for the money.

  • Stayed: January 2014
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Thank YellowAZsunsets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey W, Front Office Manager at Red Lion Inn and Suites, responded to this reviewResponded January 29, 2014

I would like to thank you for the review. We appreciate our guest letting us know how their stay was with us. I hope you will be back to stay with us again soon. Again, thank you for choosing to stay with us at Americas Best Value Inn, Ontario, Oregon.

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Reviewed January 8, 2014

Good value for what we paid (under $60.00 AAA). King size bed was very comfortable and the room was clean. Noisy heater / air conditioner. Friendly staff and the breakfast was ok.
Noted that the price of the motel room was higher on the internet then what we paid just walking in with no reservation.

Room Tip: The pool looked inviting.
  • Stayed: January 2014, traveled as a couple
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1  Thank JohnCM_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey W, Front Office Manager at Red Lion Inn and Suites, responded to this reviewResponded January 10, 2014

Thank you for choosing Americas Best Value Inn. I will have maintenance take a look at the heating unit. I hope you will stay with us again soon.

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Additional Information about Red Lion Inn and Suites

Address: 266 NE Goodfellow St, Ontario, OR 97914 (Formerly Americas Best Value Inn)
Location: United States > Oregon > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Ontario
Price Range: $64 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Lion Inn and Suites 2*
Number of rooms: 61
Official Description (provided by the hotel):
Lying along the banks of the Snake River, the Red Lion Inn and Suites Ontario is where Oregon begins. Right along the border, you will discover the lush natural beauty that makes the Pacific Northwest famous. Even if you are just passing through on your way to Boise, our hotel in Ontario, Oregon gives you a comfortable stay. Our Ontario accommodations come with features to ensure your stay is easy. Our rooms have HBO and Wi-Fi, and if you like to stay active, we have a fitness facility, nearby jogging trails, an indoor pool, and even a bike rental. Each morning, we serve a complimentary continental breakfast. Our staff is always on hand to make your stay more convenient. ... more   less 
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Also Known As:
Super 8 Ontario
Super Eight Ontario
Ontario Super 8
Ontario Super Eight
Red Lion Inn And Suites Ontario, Oregon

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