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Reviewed July 30, 2018

My family and I were there for Dunefest 2018 and we stayed in the Hotel in the Tower. Everything was great from the check in to the housekeeping staff to the Timber Restaurant employees. The room was clean and roomy and the beds were awesome. Everyone was very nice and helpful. Have stayed there before but this last trip was great and relaxing. I even did ok in the casino. There were a variety of slots and I was able to get into the features pretty quick. I really enjoyed my stay. I would definitely recommend you check it out and stay.

Room Tip: 7th floor Tower rooms great views
  • Stayed: July 2018, traveled with family
    • Value
    • Location
    • Service
Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzann_Anaya, Director of Hotel Operations at The Mill Casino Hotel, responded to this reviewResponded August 15, 2018

Dear Brenda S,

Dune Fest is such a blast! I’m glad you were able to come and enjoy it while you were our guest. You mentioned our comfortable beds in your review; we are especially proud of our beds, they are made in Oregon, and are locally sourced. We think they are very comfortable too!

Please come again soon, there is always a reason to visit the coast, and we would be delighted to have you return to visit us again.

Kindly,

Suzann Anaya
Director of Hotel Operations

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Reviewed July 20, 2018 via mobile

Nice place to stay, but be aware of 25.00 a night fees they tack on upon check in.They did not tell us or email us about the fees ahead of time. We stayed a few nights, so the fees add up. They say the fees will drop off on the evening after check you check out. They will tell you your not actually being 'charged' but if your using debit card, your room & fees will come out automatically at check in. Otherwise, love this place and the view is beautiful! It's clean and pool, hot tub is a plus. Small refrigerator in the rooms, but no microwaves. Beds are comfortable, but some of the rooms are small. Casino is fun and restraunts are good. The buffet could be better with more food options, but ok.

Stayed: July 2018, traveled with family
Thank dianedN2525IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzann_Anaya, Director of Hotel Operations at The Mill Casino Hotel, responded to this reviewResponded July 26, 2018

Dear dianedN2525IL,

I am pleased you appreciated the view of Coos Bay, it is gorgeous this time of the year! I am also delighted to read that you used and enjoyed our outdoor hot tubs! You should come back, it’s hot in the valley, but is nice and cool here.

It sounds like there may be some confusion about our credit card authorizations. There are no additional fees for renting a room at our hotel. There is a $25 per day authorization that is added to your credit card to cover any additional charges you may wish to add to your room. This is a common practice at most hotels. If no charges have been added, then at check out, the authorization is released. I hope this helps to clear up any confusion. Please accept my apologies that this process was not explained to you clearly at check in.

Please come again soon!

Suzann Anaya
Director of Hotel Operations

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Reviewed July 19, 2018

We stayed at this hotel/casino; located on land a former Weyerhaeuser mill occupied and fronts both highway 101 and Coos Bay one night on 07/12. Check-in was easy as there were 3 desk clerks on duty. I had requested a room on a high floor; the 5th was the best that could be done. The room was large, and well appointed with all amenities. The view out the window afforded a view of the rooftop and a little of the bay area.
There are several restaurants located on property, but Timbers is the only one open 24 hours, the others close at 2200. There is a nice gift shop located next to the front desk.
Price for our stay in room 562 with all taxes included $206.72

Room Tip: For the best views, request a 7th floor room in the tower.
  • Stayed: July 2018, traveled with family
    • Value
    • Cleanliness
    • Service
Thank SoCalOregonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzann_Anaya, Director of Hotel Operations at The Mill Casino Hotel, responded to this reviewResponded July 26, 2018

Dear SoCalOregonian,

Thank you for stopping by. I am glad we were able to accommodate you and hope that you return again soon to our little slice of paradise on the Oregon coast!

Best wishes,

Suzann Anaya
Director of Hotel Operations

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Reviewed July 12, 2018

Over the July 6th weekend, we chose to celebrate our 50th wedding anniversary at the MILL Casino Hotel. Because the MILL sits midway between our Oregon relatives and our friends from the musical festival circuit, and since the MILL hosts the CLAMBAKE Music Festival, we decided to use their expertise and facilities in planning and hosting our gathering.

Since a festival band was to provide the entertainment, the Salmon Room was a perfect choice. The MILL set up the Salmon room with tables, chairs, a dance floor, a stage for the band, they catered a taco bar during the evening and they provided a no-host bar; their bakery catered the cakes and the hotel set aside a block of rooms and RV spaces that were reserved by most of our guests.

The MILL staff played a large role in the planning of the event and their staff flawlessly executed all of their hosting roles. Virtually every guest commented positively on the quality of the rooms, the quality of the meals, how the interactions with the staff - from housekeeping, valet and bell hops, reservations, servers, to all those in all the restaurants - were courteous, professional, and responsive to their needs.

Special thanks to Suzann Anaya (Director of Hotel Operations), Amy Bailey (Sales Manager), Chaukae Donley (Sales Representative), and Jim Mitchell (Bakery Manager) for their help in the planning and execution of the event. Because of their efforts, everything ran flawlessly.

And, lastly, kudos and our heartfelt thanks to everyone in the Timbers restaurant for their patience and sense of humor in having to deal with dozens of our group descending on their site simultaneously while also moving tables to seat large groups together; their facility was also used as a gathering site both before and after the event and they took it all in stride.

This was an outstanding weekend for our family and friends. Without our having been able to rely on the entire staff of the MILL Casino and Hotel it would not have been so successful. They have our heartiest good wishes and undying thanks.

Barb & Jack

  • Stayed: July 2018, traveled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank bjandjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzann_Anaya, Director of Hotel Operations at The Mill Casino Hotel, responded to this reviewResponded July 26, 2018

Dear bjandjr,

50 years, what a wonderful thing to celebrate! Your love and your joy in life are obvious and we thank you for sharing it with us. You should know that it was our honor to serve you during this most important time. We all took pleasure in planning and preparing the “Event of the Year” at our hotel. Thank you for choosing to come to us for this special occasion. You have continued to be one of our most devoted guests and we hope you know that everyone here appreciates you and wishes you many more years of happiness.

Yours truly,

Suzann Anaya
Director of Hotel Operations

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Reviewed July 5, 2018

We stayed in a Lodge room. It was clean & stocked with traveler amenities (shampoo, etc.). My mother was impressed with the furniture looking like it was all made from tree branches. All the staff were very friendly, especially Terry in the Plank House Restaurant. The food in the restaurants was quite good. The bar, Warehouse 101, was a nice place to catch a little bite & drink. They have entertainment there some nights. Be sure to check out the cute shops downtown.

Stayed: June 2018
Thank kenlorb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzann_Anaya, Director of Hotel Operations at The Mill Casino Hotel, responded to this reviewResponded July 10, 2018

Dear kenlorb,

Thank you for giving us a try on your trip to the Oregon Coast. I am so happy that you enjoyed the details in the room, including our “Old Hickory” furniture, it is very distinctive!

Spokane is only a day away, so please come back often, and be our guest.

Kind regards,

Suzann Anaya
Director of Hotel Operations

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