We recently traveled to the Bay Area to celebrate my birthday and had what I hoped would be an outstanding meal.
Service was slow to start with - then hurried, took order, etc. - then she disappeared again - reappeared with the appetizers - gone for a long time and serving way on the other end of the room - got back with the entrees, they had sat waiting for her for awhile. My garlic mashed had ossified cheese on top - it had been melted as it should have been and sat so long that it hardened and was tepid to say the least. My two lobster tails were very good - would have better if they had been served warmer - wait person disappeared again - did not return so I asked the receptionist to bring the desert cart. It showed up with another person bringing it. I ordered a chocolate/something cheesecake - IT WAS GHASTLY. If I thought my mashed potatoes were cold, this was almost still frozen. The chocolate was impossible to break through to reach the semi frozen, dried out cheesecake - aha the wait person appeared and presented us with the check - end of story.
Usually, casinos pride themselves on their food as it is a draw. Back to the drawing board on this one.
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