Very unfriendly and not accommodating whatsoever. Just got off the phone to cancel a reservation given a serious family illness, but was treated very cooly by a very arrogant hostess. She said "technically" we needed to provide a full 14 days notice! Unfortunately, we only provided 13 days notice, so she wouldn't provide a full refund. I would say that it wasnt really about the $$'s so much as her very cool and rude behaviour that will ensure I never book there again. I just called 9 other places tonight to cancel reservations and everyone else wished our family well in this difficult time.
- Also Known As:
- The Grand Victorian Newport, Oregon