Pulled up and thought the location was great, appearance was nice on the outside and in the lobby. Clerk was friendly and check was a beeze. Got the the room, 326 if you are reading this, and IMMEDIATELY smelled vomit. I pulled the bed covers off and found a layer of towels between the sheets and the bed. Odd, but not the source of the smell. Went so far as to get on my hands and knees and sniff the carpet (sick)! Found a Glade plugin with a scent almost as bad as the vomit behind the nightstand, so I pulled it away from the wall and found a giant patch of carpet which had been covered in baking soda or some form of odor absorbent powder. I went back down to the desk, explained the situation and was given the only available room, which meant I now got to sleep on a hide a bed....I am paying to sleep on a hide a bed because my room smelled like VOMIT. No apology for the issue, the desk clerks only response was "we dont communicate with housekeeping" Got to the replacement room, which was thankfully absent of funky smells and/or dizzying fake air fresheners, pulled out the sofa bed and, NO SHEETS. No sheets on the bed, in the drawers or the closets. Called the front desk again and got sheets, but supposedly there were no blankets or extra pillows available. Seriously? !?!? I was annoyed by the fact they obviously were aware of the odor because they tried to cover it up and by the fact that not a single ounce of apology was offered. And I type the fromt the sofa bed while the frame digs into my back. Oh and did I mention the woman who was the lobby while i was at the desk filing,my compliant? She pulled me aside to say it wasnt just me, they had a "very dirty blanket" and "housekeeping must be out on vacation."I.
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- Also Known As:
- Comfort Inn Newport Hotel Newport
- Newport Comfort Inn
- Comfort Inn Newport Oregon