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“Wonderful View”

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Elizabeth Street Inn
Ranked #4 of 24 Hotels in Newport
Certificate of Excellence
Bozeman, MT
Level Contributor
68 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Wonderful View”
Reviewed January 7, 2014

Stayed a couple nights with my family, and I should start with the most important point: The view. Ocean front views with balconies in every room is the main feature of this hotel. The rooms are decent also, nice furniture, a fireplace and good amenities, including a coffee maker with good quality coffee. There is free parking at the hotel, free internet and complimentary breakfast. Two main issues were breakfast room was too small that we had to wait a lot to get a table. Also one small elevator that took several minutes to arrive, and if it was crowded you have to wait even longer. The staff was in general helpful, however the second day they didn't make our room, so when we came back in the afternoon it was not cleaned, no new shampoo, etc. So I went down to ask about it, and the manager looked like I insulted him and was a bit rude saying that there is nothing they could do because the person who does cleaning only works in the morning and the most they could do is to send me some shampoo and new towels (I can't believe that they don't have room service onsite even for urgent cases?). Anyway, a few minutes later the lady (very nice lady) called me to tell me that a person (their handy man) will come and help us. he came and he brought new bed linens, towels, etc and he did the beds. Even more, he noticed that the sliding door of the balcony wasn't closing properly, he took it and replaced for a new one. This person (whose name escapes my memory now) and the view are making me to put 4 stars instead of 3 for this hotel. I just wished the manager (I assume he was the manager) were more understanding and tried better to help us solve the issue rather than giving excuses and reasons.

  • Stayed August 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank rovaMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lela W, General Manager at Elizabeth Street Inn, responded to this review, January 10, 2014
Thank you for your review and for letting us know what you liked and where we can improve.

I am sorry you were not able to get into the breakfast room to sit down and dine. For future reference we do have trays available which you can use, and then eat in the comfort of your room.

We do have good news about the elevator situation! Construction is due to start this month on a second elevator, and should be completed before the summer season. ( I can't tell you how happy we are about this development! )

I apologize about the mix-up at the desk regarding your room. I see that your stay was in August, and we were training a new desk associate, who would have only been here for a short time at that point. He is not a part of management and was in training, as I mentioned. It appears, from reading your review, that when the associate that was training him discovered the error they sent a houseperson immediately to correct the deficiency. The new associate was then coached as to proper procedure. I am sorry you were not pleased with his response to your issues.

We hope to see you again in the near future!

Best regards,

Lela
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1,003 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
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English first
Eugene, Oregon
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 5, 2014

I have stayed here three times. The best feature, and what I pay a premium for, is the ocean front view and balcony. This earns them a 4 star rating. The next best feature is the easy access to the stunning beach. A gas fireplace makes for a wonderfully cozy ambience.

Otherwise, the physical facility itself is average. As other reviewers note, the lobby is small and the front desk awkwardly placed next to the tiny, slow, overused elevator. With the exception of one employee, all those encountered were professional and cordial.

The room itself would be a older mid-priced "La Quinta" or Best Western anywhere else. The beds were comfortable, the flat screen and blue ray a plus. Plush robes, a coffee maker, and nice toiletries make for an nicer touch.

Another plus to the property is the nightly chowder and cookie hour. The breakfast area is located right off the elevator, making for more congestion in the morning. Space is tight. The breakfast was OK, the usual offerings, but including real bacon. (I know, I could smell it cooking early in the morning!).

My biggest turn-off during the stay, however, was the dirty stained carpets in my room. There were at least 4 big stains, which lead me to wonder what they could be -- yuck. Can't help but wonder if attention with a stain remover would help, and is what keeps me from rating this place higher. C'mon housekeeping and management.

We used the pool and jacuzzi a half hour before closing and were the only ones in there. Nice under those conditions, not so much when a party of loud guests, as in a previous visit, are also present.

All in all, I would visit Elizabeth Street Inn again when I need my ocean front view fix. I will, however, also be checking out the other properties nearby to see whether they offer a better experience next time.

Room Tip: All rooms are ocean front.
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mimi l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lela W, General Manager at Elizabeth Street Inn, responded to this review, January 10, 2014
Dear Mimi,

Thank you for your candid review. It looks as though we are doing some things right and falling short on others. Let me see if I can address them in the same order...
Thank you for the 4 star rating, we truly appreciate it!
The lobby is indeed small, but adequate for our needs and the size of the property. We are pleased to tell you that a second elevator is in the works and should be completed before summer!
It is always nice to hear that guests are pleased with the extra amenities that we have to offer, like the breakfast, chowder, cookies, plush robes, etc.
I was extremely dismayed to hear about the stains in your room! It is unfortunate that some stains, from coffee or chocolate are hard to remove, but we certainly try to make certain all carpets are in good repair and cleaned to the best of our ability. I will work further with housekeeping and maintenance to ensure that stains are a priority, and apologize for any concern this may have caused you.
Hope to see you again soon.

Best regards,

Lela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 3, 2014 via mobile

We booked a 4 night stay starting on Christmas Day and decided to cancel the rest of our hotels and stay here for the full 11 nights!! This hotel has balconies for every room, saline hot tub/pool, complimentary great Bkfst/salmon chowder and fresh baked cookies every day! The staff is always so helpful and professional. Newport is our favorite coastal town with plenty to do with our kids. We have been coming here for years now and will continue for many more!!

  • Stayed January 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mosierroseburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lela W, General Manager at Elizabeth Street Inn, responded to this review, January 10, 2014
We feel very special knowing you cancelled the rest of your plans to stay with us! It sounds like you got plenty of R&R. I am so pleased that the staff was helpful, we do try to think of your every need.
Newport is a great little community and certainly has lots of things to do either in town, or a short distance away. Nice to hear you enjoy it as much as we do.

Lela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2013

We stayed at the Elizabeth Street in for our anniversary and had a great trip! We had a living social deal and decided to try it out since it was so affordable. We stayed in a standard king room and it was perfect. It had a little kitchenette, fireplace, fridge, coffee maker, etc. The beds were very comfortable. The view is amazing. The free breakfast, chowder and cookies at 8pm are a nice little perk.

We walked into Nye beach for lunch, shopping -- such a great little quite town.

The only downside is that the elevator is super slow and the only stair access is at the ends of the hotel.

Room Tip: All of the rooms have the same great view... we were on the second floor and it was perfect.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lela W, General Manager at Elizabeth Street Inn, responded to this review, January 10, 2014
Dear Erin,

We were so pleased to play a small part in your anniversary! Hope you will consider making us your destination for all of the special events in your life.
The Nye Beach area is a great little place to dine and shop, so it is great to hear that you were able to make time to check it out.
Good news for everyone--a second elevator will be coming very soon.
Hope to see you again soon.

Lela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 6, 2013

This was just a trip to get away with my husband. We loved the view from the room. So perfect. The sun was out and it was not too windy so it was great. We did run the fireplace which was really nice at night. My husband loved the chowder and had some every night. haha. The was so friendly it was just amazing and the only way you will know for sure is to go and stay there. You will love it.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lela W, General Manager at Elizabeth Street Inn, responded to this review, January 10, 2014
Dear Christine,

It was so nice to read your great review of our property. I am so pleased to hear how much you enjoyed your recent stay, and hope to see you again very soon.

Happy New Year!

Lela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque New Mexico
Level Contributor
148 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed November 25, 2013 via mobile

Stayed two nights for husbands 60 th birthday. FANTASTIC location. All rooms have panoramic sea view. Rooms comfortable, with softish King beds and fireplaces. Very quiet. Fridge and microwave in room.

Ideally situated for beach walking and visiting the restaurants and shops in Nye beach. Easy short drive to waterfront in Downtown Newport where are there a couple of great fish restaurants.

Hotel services Chowder every night and freshly baked cookies. Great Oceanside indoor pool and hot tub.

All staff we met were great - friendly and welcoming without being over the top.

Loved this hotel,, will definitely return.

No hesitation in recommending

Stayed November 2013, traveled as a couple
Helpful?
Thank gladys3152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Oregon
1 review
Reviewed November 21, 2013

A great place to stay, all rooms face the ocean/beach and are un-obstructed. Also there is complementary chowder and cookies in the evening. Very nice fireplace in the rooms which are warming and romantic. We love staying here!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Preston_hp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elizabeth Street Inn

Property: Elizabeth Street Inn
Address: 232 SW Elizabeth St, PO Box 1342, Newport, OR 97365-5033
Phone Number:
Location: United States > Oregon > Oregon Coast > Newport
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Newport
#4 Romantic Hotel in Newport
#4 Business Hotel in Newport
#4 Family Hotel in Newport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Elizabeth Street Inn 3*
Number of rooms: 68
Official Description (provided by the hotel):
Come enjoy the warmth and quiet comfort of the Elizabeth Street Inn with all oceanfront rooms. Ideal for couples, families and even limited dog friendly rooms for you and your four legged best friend. Located high on a bluff overlooking the beach, the Elizabeth is within walking distance of distinctive dining, galleries and shopping of historic Nye Beach, the Newport Performing Arts Center, an historic lighthouse and miles of Oregon's pristine beaches and tide pools. The Oregon Coast Aquarium, golf, fishing and many other area atrractions are close by.Just a few things you can expect from the Elizabeth Street Inn, all oceanfront rooms with a fireplace and balcony. Complimentary hot breakfast buffet, seasonal smoked salmon chowder appetizer, nightly fresh baked cookies in our lobby at night. Indoor oceanfront salt water pool, jacuzzi spa and exercise room. Meeting room, business service center and complimentary wireless internet. ... more   less 
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Also Known As:
Elizabeth Street Hotel Newport
Elizabeth Street Newport
Elizabeth Inn Newport Oregon
Elizabeth Street Inn Newport, Oregon

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