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“A great choice”

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Best Western Newberg Inn
Ranked #2 of 5 Hotels in Newberg
Indianapolis
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“A great choice”
Reviewed February 21, 2013 via mobile

We wanted a hotel close to George Fox University and this one is literally one mile away. The hotel is clean, the beds are nice, and it had everything we needed. Our room was quiet and truly non-smoking (not just perfumed over smoke). The front desk staff were very helpful and friendly. The wifi was for one device at a time which was a little bit of a limitation but we did not find it to be a big enough problem to ask the staff about. Their vending machines had very reasonable prices, which was refreshing. We will stay here again!

Stayed February 2013
Helpful?
Thank chardob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
38135, Manager at Best Western Newberg Inn, responded to this review, April 5, 2013
HI,
Thank you for the wonderful comment. We strive to make sure our guests have comfortable stay while they are away from home. We at Best Western Newberg Inn are glad that we could make your stay pleasant as per your expectation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
North Bend, Oregon
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 2, 2012

Don't be turned off by the busy road (99) and strip mall environment. My husband and I thoroughly enjoyed our 2-night stay. We walked to good restaurants and returned to our large room and jacuzzi tub. The indoor swimming pool was clean and not too cold. The morning's continental breakfast was adequate. We'd definitely stay here again if our travel plans take us to this area.

Room Tip: If you can swing the extra bucks, choose a king, jacuzzi room. There's a small sitting area and...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loloofthewoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 6, 2012

We're parents of a George Fox University student, so travel to Newberg often. This is a nice, simple hotel. The service is great from Nicholas -- we were in a bind, and he really went the extra mile to get us the room we wanted. Very informative, competent, and pleasant to talk to. The breakfast is adequate -- love the do-it-yourself waffles, and enjoy the eggs and biscuits and gravy. I wish the selection was better, but I realize that this is a budget hotel.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fooj888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 21, 2012 via mobile

Nick at the front desk is personable and very helpful. I left my special pillow behind and he found it and is mailing it to me. We did see a couple of ants in the shower. The breakfast area was clean but it was the basic, basic fare. There were bananas, oranges, and apples though. Tv in the bedroom didn't receive some of the channels clearly. Bed cover was a sheet then a thin blanket and topped with a sheet. I suppose I prefer that to one of those tacky, scratchy, and not always cleaned comforters. Good price, nice staff, not horrible rooms.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank officiallymorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
38135, Manager at Best Western Newberg Inn, responded to this review, October 24, 2012
Thank you for writing review about our hotel. We really appreicate your effort.
We have mailed your pillow yesterday by USPS.

Thank you,

Shalini Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Jolla, California
Level Contributor
313 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed September 30, 2012 via mobile

We were passing through the Willamette Valley and only needed a room before heading off to the Portland airport the next morning. Our room at the back of the building was spacious and quiet. Nothing special but with a AAA discount, it was a cheap night's sleep. This is not one of Best Western's best properties but it was clean, quiet and affordable. We spent our money on a lovely dinner at nearly The Painted Lady instead of on the fancy hotel in town. Just the right allocation of resources for us!

Stayed September 2012, traveled as a couple
Helpful?
Thank Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Canada
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 31, 2012

Three weeks ago, I did a reservation through my agency and specified a non-smoking room. I got a written confirmation for a non-smoking room for three nights. After driving for almost 8 hours, we were given an smoking room. I thought it was an honest mistake so i went to speak to the front desk attendant.

She looked and said smoking room was all she had available for us. I am allergic to cigarette and did not want to spend one more minute with the strong smell. i specified I booked a non-smoking room ONCE again.

She said she could give me one night in a non-smoking, but tomorrow, she was going to ask me to leave the hotel or stay with the smokers section. I refused to stay in an smoking room. She basically said "well, that's your problem and if you don't like it, we'll remove your belongings from the room".

I asked her to try to correct. She insisted if i didn't check out tomorrow, she'll forcely remove all my belongings and check me out.

I called the central reservation centre and they said that wasn't their problem. They offered me to sleep in a smoking room... or leave if i wasn't unhappy. She repeated: "that's your problem, not mine. "

They were abusive and threatening, disrispectful. I don't recommend anyone to stay here. I called my agency and they sent the hotel the written confirmation to prove our request for a non-smoking.

Best Western said for me to file a complain and stop bothering... this is not their problem. They did not honor reservations and they mixed the information and bullied us when we wanted them to correct it for good.

Never had any issues with a hotel like this... the lady at the front-desk made us feel horrible, threatened like in a horror movie.

Red Lions, Holiday Inn.. name it... never had any hotel threatening to throw my staff out after i had a written confirmation.

Seems is not the first time they give smoking room to non-smokers... other complains in this site mention how they impose this health hazard to their guests.

Having so many hotels in this area, I would highly recommend you seek a different option, unless you can afford and would be able to handle the stress of your hotel throwing your belonging away...

What an stressful and scary situation.

Room Tip: make sure you call ahead and ask for a non-smoking room otherwise they may give it to you. Like it o...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
38135, General Manager at Best Western Newberg Inn, responded to this review, September 5, 2012
On behalf of best western I apologize for inconvenience during your stay at best western newberg inn.

The reservation was online reservation made by you for smoking room and as the hotel was full on weekend upon your arrival when you requested for non smoking room we were not able to change the resrevation to nonsmoking room through out the stay. We have apologized to you during your stay and always best western international did on our behalf after researching your reservation and found out that you had reserved smoking room for your stay.

Once again we apologized for the inconvenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 28, 2012 via mobile

We booked through Hotwire planning for shopping spree to the outlets in Woodburn not knowing what we were going to get and loved the hotel. Friendly staff, super clean, nice bed linens and comfy beds and pillows. The kids loved the pool and it was clean as well. ( not something we can say about all the pools we've seen on this trip). Wifi worked great only thing though is only one device at a time so my wife and I had to take turns to log in with our phones.

Breakfast, a self-served cafeteria style was decent. Waffle machine was great.
All well rested and ready for a day of shopping!

Also highly recommend the Ohana Buffet restaurant nearby.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VancouverMarcoPolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Newberg Inn

Property: Best Western Newberg Inn
Address: 2211 Portland Rd, Newberg, OR 97132-1364
Phone Number:
Location: United States > Oregon > Newberg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Newberg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Newberg Inn 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
Best Western Newberg Inn is in heart of wine country. George Fox university is just a mile away. Water park in McMinville is 14 miles from Newberg Inn. ... more   less 
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Also Known As:
Best Western Newberg
Newberg Best Western

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