My husband and I stayed at this motel after a log time being awake at the hospital(24+ hrs). The staff was great, rooms were great, breakfast and coffee were fantastic. When taking a shower water temp kept going from COLD to HOT. Bath did not work ether as you could not plug it so you had to keep the freezing cold/scalding hot water running. Hope that the "Best Western" will live up to it's name and reputation and fix this problem so no one else has to go through this. It made for a bad stay.