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“Clean value”

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Best Western Horizon Inn
Ranked #4 of 35 Hotels in Medford
Certificate of Excellence
Portland, Oregon
Level 1 Contributor
3 reviews
3 hotel reviews
“Clean value”
Reviewed November 15, 2013

Convenient and clean. Beds were very comfortable. Breakfast items were fresh and food area clean. Great for a one or two night stay but I would not extend beyond that, mostly due to noise from neighboring rooms and parking lot. Noise is the reason for an average score on sleep quality. If there was less noise I would have slept through the night instead of waking several times due to hearing neighbors' voices and coughing and the inconsiderate people unloading their cars in the parking lot.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank SharonO04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, Manager at Best Western Horizon Inn, responded to this review, November 26, 2013
We really enjoyed reading that you found our hotel a clean value and convenient. We appreciate all of your feedback because we are always looking for ways to improve our service. We take noise complaints very seriously and we would act on a call to the front desk, if you should ever experience that again. Thank you so much for taking time to share your experience with other travelers.

Gratefully,

Darby Stricker, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,198 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
United States
1 review
Reviewed November 15, 2013

The rooms in this facility are a bit dated but the rooms are very clean and comfortable. They often have special rates especially during the off-season. We had a double queen room that had a microwave and refrigerator. We were upgraded from a single Queen room when the originally requested bottom floor single queen room was not available. The staff was exceptionally friendly and helpful.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this review, November 18, 2013
Thank you so much for your kind words about our hotel. We know we are not the the fanciest or finest but our humble hotel strives to be the very best without the fancy prices. We endeavor everyday to get the rooms super clean, super maintained with a goal of just knocking you out with service. We humbly do all this at a good value and we appreciate that you point that out to other readers. Thank you again for taking a moment to share your recommendation with other travelers

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 13, 2013 via mobile

This place has it all. VERY CLEAN rooms, ample parking, large and attractive rooms, Black Bear Diner next door, plus very pet friendly with a pet walking area. And if you are lucky, Crystal will give you a warm welcome as you sign in; makes a tired traveler immediately relax and feel at home. This place is a definite "will stay again" for us.

Stayed November 2013
Helpful?
Thank grizzlygiant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this review, November 18, 2013
Crystal is a service super star. She is genuinely warm and welcoming everyday. Thank you for your very kind words about her, she was delighted to read it! We appreciate it a great deal when our guests take time from their busy day, to offer us a good word about our cleanliness, hotel and diner on the property.

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taylorsville, California
1 review
Reviewed November 9, 2013

The room was clean enough, but a little small. Nothing spectacular about it. Clean enough. Good for getting off the road and for just one night. Fan in the bathroom runs all the time, had to shut the door at night to sleep. Otherwise room was quiet. Good location, just off the freeway, easy access on and off. Good breakfast to start the day.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lydia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this review, November 18, 2013
We were certainly pleased to read that you found our hotel adequate for a good night stay. It is nice to read you find the rooms clean as well the easy on and off access off the I-5. We strive for a remarkable experience, so we will take your feedback and look for ways to kick it up a notch. Thank you for your time, we appreciate your effort in giving us feedback!

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa
2 reviews
Reviewed November 3, 2013

The Horizon Inn in Medford Oregon is an Excellent hotel!!!!!!!!!! One of the managers Darby is a wonderful manager. The Breakast persondoes a wonderful job keeping the eating area clean & well supplied with food. I just thot the beds were a little too soft.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Barry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this review, November 5, 2013
Thank your for your kind compliments. It is easy to be wonderful when you come to work everyday, joining a super team of people who strive to make our guests welcomed. I am passing your regards to the breakfast attendant. She will love knowing she is appreciated for her good service! Thank you for taking time to share your feedback with other travelers!

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 6 Contributor
252 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed November 3, 2013

We were on our way south traveling to Mexico and this was our second stop in the US .The hotel met our expectations and more. Would recommend this to travelers for great value. The breakfast was also well presented and step up from the usual sweet revolting muffins.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hflatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this review, November 5, 2013
Thank you so much for your kind recommendation! We are so happy to read that we are a bright spot in your long journey. How exciting to head for Mexico, we hope to see you on your way back! A good value is what we like to read, especially when you are sharing it with other travelers.

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
salem or, United States
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 3, 2013

This is one of the two or three top BW Hotels I stay at, consistently. The help, Brandie and Crystal , are always exceedingly helpful and knowledgeable. I must say the beds at BW Hotels seem to have been greatly upgraded for comfort the last couple of years!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this review, November 5, 2013
We couldn't agree with you more, Brandie and Crystal ARE exceedingly helpful. They are genuinely wonderful service super stars! We thank our luck stars that they choose to work with us! We are really happy to read that you enjoy the comfort of our beds over and over. Thank you for taking time to share your impressions with other travelers.

Gratefully,

Darby Stricker, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Horizon Inn

Property: Best Western Horizon Inn
Address: 1154 E Barnett Rd, Medford, OR 97504-8221
Phone Number:
Location: United States > Oregon > Medford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Medford
#4 Family Hotel in Medford
#5 Romantic Hotel in Medford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Horizon Inn 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Horizon Hotel Medford
Best Western Medford
Medford Best Western

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