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Best Western Horizon Inn
Ranked #4 of 35 Hotels in Medford
Certificate of Excellence
Reviewed April 13, 2013

Excellent Customer Service by Jamie, Brandie and Crystal at front desk. They seemed genuinely happy to have me as a guest and wanted to do all they could to ensure my stay there was a pleasant one.

Samuel left my room sparkling clean and took time to artistically fold my towels so they looked like swans. He obviously takes pride in his work.

Great staff! Kudos!

  • Stayed: April 2013, traveled on business
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Thank CooltheClown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded June 8, 2013

What a fun review to read! You know the towel swans were Samuels idea! He is glad to know that you appreciate them.

Gratefully,

Darby Stricker, CHA

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1,029 - 1,035 of 1,248 reviews

Reviewed April 13, 2013

My most recent stay here (4/11/13) was very enjoyable mainly due to the efforts of Crystale, Jamie and the "breakfast lady", Carmen! I have the pleasure of staying at this location about twice monthly and always am treated like I'm the only guest staying here! Superb customer service always delivered by these three but also Brooke, Megan and Arturo shouldn't be forgotten! I love staying here. It is close to shopping, dining and the freeway. The rooms are well appointed with flat screen 32" brand new TVs and the beds are very comfortable.

Room Tip: I like the ground floor near the spa and swimming pool.
  • Stayed: April 2013, traveled on business
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1  Thank ricky011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded June 8, 2013

When we share these comments with our staff, they all walk a little bit taller. Thank you so much for remembering who we are and our efforts to make you enjoy your stay. These are the most high of compliments.

Gratefully,

Darby Stricker, CHA

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Reviewed April 8, 2013

Clean room, friendly staff, comfortable bed. Breakfast doesn't have as many selections but hey, for the price we paid, I am still very happy. It's a decent hotel, and for the price you pay, you just can't beat it. This will be our rest stop from now on for our annual trip along the coast.

  • Stayed: April 2013, traveled with family
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Thank xbox409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded June 8, 2013

When our guests say we are decent hotel at an excellent value, we know we hit the sweet spot. We are not out to be the fanciest. We just want to give you super friendly, super clean, a good bite to eat, a nice swim all at a reasonable price. Our mission has always been and excellent value!

Gratefully,

Darby Stricker, CHA

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Reviewed April 8, 2013

The check in clerk was very friendly. Our room was right across from the pool and spa. The breakfast was better than we expected with french toast and biscuits and sausage gravy along with the usual cereal, toast, Juice, coffee, and sweet rolls. It was close to our destination and had a restaurant right next door that we used for dinner. Food was very good. We would defineately stay here again.

  • Stayed: March 2013, traveled with friends
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Thank raylite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded June 8, 2013

Wow, you just about said it all! We are so thankful that you took time from your day to share your experiences with other travelers. We hope we see you again, our staff awaits your arrival to offer you another great stay!

Gratefully,

Darby Stricker, CHA

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Reviewed April 4, 2013

This is the 3rd time we've stayed here in a year. We were in a "dog room" this time, but it was big, clean, and well-appointed. There's a nice little wooded patch next door for walking dogs. The young man who checked us in was pleasant and helpful. The young woman who had taken our reservation on the phone, however, was either a rookie or not very competent. That was a long process with many pauses and repeats. For example, she asked how to spell my name 3 times--and each time I started with "S as in Sam". Yet when I checked in, he had to go through multiple reservations because she had listed it under "F..." F as in Fam??) The breakfast was good; however, the room is still small and crowded for the number of people staying at this motel. On the whole this is a fine motel at a good price, and we'll stay here again.

  • Stayed: March 2013, traveled as a couple
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Thank TriRidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded June 8, 2013

We are so glad that you keep coming back. Bringing you pet this time and remarking how clean and comfortable the pet friendly room was is really gratifying for us! We hope to see you again, we think our trainees are up to snuff and ready to serve you as well as our seasoned staff!

Gratefully,

Darby Stricker, CHA

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Reviewed April 4, 2013

Always clean, beds are very comfortable. Always well located. Wish the L A. Best westerns did breakfast as well. Don't enjoy Denny's for breakfast although it's usually next door when breakfast is not offered at hotel.


  • Stayed: March 2013, traveled with family
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Review collected in partnership with Best Western
Thank DorothyK510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded June 8, 2013

You said "Always clean, beds are very comfortable" and we loved reading it. Thank you so much for taking a moment to share your comfort with other travelers. Your kind words are exciting for us to read!

Gratefully,

Darby Stricker, CHA

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Reviewed March 29, 2013

New to the area, drove 1100 miles from Flagstaff AZ, I was delighted to be greeted by such friendly and astonishingly helpful folks ! As I checked in with Megan, she immediately upgraded my room and went out of her way to help me find good restaurants within walking distance of the hotel ( I was lugging a big U-Haul trailer).

Cozy rooms, great breakfast - and they are the kind of people I will continue to consult with as I relocate to this beautiful place.

Special thanks to Megan, Angelo, Crystal, Kelsie and Jamie - please know how wonderfully warm you are.

  • Stayed: March 2013, traveled solo
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Thank MKSaville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded June 8, 2013

We are so happy to have been of service to you during your grand moving adventure. We take pride in the fact that our staff is particularly knowledgeable about the many wonderful aspects of Medford. Thank you for sharing that with other readers and you are always welcome to give us a call if you need anything at all!

Gratefully,

Darby Stricker, CHA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Horizon Inn

Address: 1154 E Barnett Rd, Medford, OR 97504-8221
Phone Number:
Location: United States > Oregon > Medford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Medford
#4 Family Hotel in Medford
#5 Romantic Hotel in Medford
Price Range: $105 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Horizon Inn 2.5*
Number of rooms: 122
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Also Known As:
Best Western Horizon Hotel Medford
Best Western Medford
Medford Best Western

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