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“Seasoned business traveler, best place to stay in Medford” 5 of 5 bubbles
Review of BEST WESTERN Horizon Inn

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BEST WESTERN Horizon Inn
Ranked #4 of 35 Hotels in Medford
Certificate of Excellence
Roseburg, Oregon
2 reviews
“Seasoned business traveler, best place to stay in Medford”
5 of 5 bubbles Reviewed March 26, 2013

I travel to Southern Oregon overnight 1 to 3 times a month. Routinely stay at the BW - Horizon Inn in Medford. Nice property with good access to freeway and local businesses. Property has nice outdoor hot tub if you have time in the evening. Staff is assume. Rooms and beds are above average with reasonable rates.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, June 8, 2013
When one of our regulars call us awesome and then says "Nice property with good access to freeway and local businesses.", we know we are doing our job right! Thanks for your continued visits, returning is our highest compliment!

Nice property with good access to freeway and local businesses.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,121 reviews from our community

Traveler rating
    565
    380
    115
    37
    24
See reviews for
416
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172
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Edmonton
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 25, 2013 via mobile

Our room had wallpaper chipping off in the bathroom. The shower faucet handles had broken covers. The people before us locked their dog in the bathroom and he left muddy paw marks on the back of the door. The room smelled like musty old smoke, and it was a non-smoking room. The front door had a big space between the bottom of the door and the ground ( I could see outside). The room was quite cold, so I had to keep the heater in all night. The pool was closed, so my daughter was really bummed about that. It was a quiet area of town, so there was no street noise.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gobikinigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, June 8, 2013
my apologies that you stay we less the excellent. We strive that every stay is as good as the last and as good as the next, but sometimes we miss the mark. Please do not ever hesitate to let us know right away. We will get you moved or get it fixed right there and then! Promise!!!

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseburg, Oregon
1 review
5 of 5 bubbles Reviewed March 23, 2013

I had an outstanding stay at the Hotel. The gal behind the counter was awesome, Her name is Crystal. I always expect the best and I certainly received it at my last stay......The rooms are open, comfortable and always fresh and clean. The breakfast is open in the mornings for a nice meal before going to business. The business area is nice, having a computer for you if you do not bring your own computer. The staff was friendly as can be expected from a Best Western Motel. I did not have time to use the spa and swimming pool areas, I went by and they were clean and well kept. They were people in the spa area enjoying themselves.

Room Tip: all are good
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  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, June 8, 2013
Crystal was so happy to read your kind words. Maintenance was proud to hear that you found our pool and spa are clean and well kept. We are diligent about keeping the amenities inviting for ever stay and your pointing that out is very validating. Thank you for your feedback, we appreciate it!

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 20, 2013

The rates are reasonable and the front desk guest service provider, Megan, is very prompt and courteous and friendly. She had a co-worker with her that I didn't get the name but was all smiles and it's important for customers to recieve since we, the customers, are the reason for a franchise or orangizations' revenue. The housekeepers are important and always working hard, they need to be thanked too. Thank you and will visit again.

  • Stayed March 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RedThunder99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, June 8, 2013
Your praise and thank you's are super gratifying. We agree, the guest is the reason we exist and therefore the most important aspect of our business. Your praise of the different teams was shared with everyone and we think you are pretty swell too!

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Oregon
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed March 19, 2013

Pet friendly and just a $10 pet fee for our two dogs. Usually when we travel with pets we are given the room that smells like smoke and perfume and my allergies are terrible. Not the case with this Best Western. The room was clean and roomy. Lots of space for people, luggage, and dogs and still walking room. The hotel room was dark for sleeping and quiet even though somewhat close to the freeway.
The Bear's Den restaurant is next door or just a quick trip over the freeway to lots of other choices.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jkhoekst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, June 8, 2013
I am so glad to hear that you find our pet rooms as friendly as every other room in the hotel. Our pet fees are applied toward the extra cleaning it takes to bring pet rooms to the same quality as non pet. We clean it, not cover it up! The off leash dog park across the street makes the visit for the pets, extra special!

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, WA
2 reviews
4 of 5 bubbles Reviewed March 16, 2013

Easy access from I-5. Clean and comfortable. Very friendly and helpful staff. They went out of their way to find out if a highway in California was open this time of year. We stayed here both on our way down and on our way home on our trip.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TrippersII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, June 8, 2013
"Easy access from I-5. Clean and comfortable. Very friendly and helpful staff." WE are so thankful that you took time from your busy schedule to share such great accolades. Our staff at front desk, maintenance and housekeeping work so hard to hear just what you had to say. Once again thank you.

Gratefully,

Darby Stricker, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland CA
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

I've been a loyal customer of Best Western for 6 years because I always know that I'm going to get a consistent level of comfort and service. The rooms are clean, the beds are comfortable, the staff is always cheerful and helpful.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank dunndeals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, June 6, 2013
Wow dunndeals, that is a beautiful Salmon. Did you catch it up here? We are so thankful you took a moment to share you experience with other travelors. The next time you are here, stop in so I can tell you my husbands secret when he smokes salmon. No one ever know and everyone always raves.

Darby Stricker, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Horizon Inn

Property: BEST WESTERN Horizon Inn
Address: 1154 Barnett Road, Medford, OR 97504
Phone Number:
Location: United States > Oregon > Medford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Medford
#3 Best Value Hotel in Medford
#4 Family Hotel in Medford
#5 Romantic Hotel in Medford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Horizon Inn 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Horizon Hotel Medford
Best Western Medford
Medford Best Western

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