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“Good midpoint stop SEA to SFO”

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Best Western Horizon Inn
Ranked #4 of 35 Hotels in Medford
Certificate of Excellence
Reviewed February 11, 2013 via mobile

The hotel is convenient to I5 and is a good choice when making the trip from Seattle to San Francisco. The restaurant next door is. Very good choice for. Full dinner or breakfast. Staff is responsive and polite.

  • Stayed: September 2012
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Thank NorthwestSensei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded February 28, 2013

You make some very fine and flattering points in your review. You are so right, our proximity to the I-5 is so very convenient. Right again, the Black Bear Diner on the property is one of Medford's most popular breakfast spots. We are tickled that you appreciated our friendly service and very grateful indeed that you took time to share with other travelers.

Gratefully,

Darby Stricker, CHA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,100 - 1,106 of 1,296 reviews

Reviewed February 8, 2013

Very slow wifi. breakfast room very small and hot, small selection of breakfast items.overcharged for room and had to argue to get price quoted on website(even after showing her on the computer!).Pool and spa outside and not covered so unusable..

  • Stayed: January 2013, traveled as a couple
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Thank kathiann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded February 28, 2013

I am so sorry that you had what sounds like an ongoing, less than excellent experience with us. You can bet that I will offer this review as a training opportunity at our very next front desk meeting. Don't ever hesitate to call down to the front desk to let us know that you are not satisfied, we will take heroic measures to fix it! It is true, we have an outdoor pool. While our hot tub is open year round , the pool is seasonal and amazingly beautiful during the sun shiny months. We hope you give us a try again, so we can show you the efforts we make to ensure we won't let you down again.

Very hopefully,

Darby Stricker, CHA

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Reviewed January 31, 2013

Stayed there for a weeknd - rated as only a 2 Diamond location but it is far more than that -
Crystal at the front desk was terrific - as were the other staff members - breakfast is more than adequate - well equiped fitness center - appeared to be lot of return guests here - Great Value!

  • Stayed: January 2013, traveled as a couple
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Thank valueman84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded February 28, 2013

Two of our favorite things to read in a review is Great Value and Friendly Staff. We are grateful that you took time from your busy schedule to share your experience with other travelers. Your kind words motivate us to keep up the good work, a pat on the back works as well as feedback for improvement.

Gratefully,

Darby Stricker, CHA

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Reviewed January 19, 2013

All employees were friendly and helpful.
Orange Juice was NOT watered down--Thank you, it was soooooo good!
Crystal at desk did all I asked for with genuine help. She was great.
I am a day sleeper, all that I ask for was met, such as room floor and quietness.


  • Stayed: January 2013, traveled on business
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Review collected in partnership with Best Western
Thank JERI J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded January 21, 2013

Our day sleepers are very important to us. We work hard to see that they go undisturbed during their visit with us. We are really happy to hear that you found your visit peaceful AND that you loved the OJ!!!

Gratefully,

Darby Stricker, CHA

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Reviewed January 17, 2013

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank WinnemuccaMiller
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded January 21, 2013

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Reviewed January 7, 2013

I was forced, due to snowy conditions, to stay in Medford while en route to California for the holidays. The Best Western Horizon Inn had immediate rooms available and they are pet friendly. After a very pleasant stay in a very satisfactory room, Crystal, the hostess, was showing patrons the current weather updates on the computer so their trips could be planned accordingly. I was very impressed with the friendliness and it absolutely made an unplanned hotel visit a welcome break!

  • Stayed: December 2012, traveled as a couple
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Thank MichaelP S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded January 21, 2013

We are delighted to here you were able to pull off safely from the storm and enjoy your impromptu visit at our hotel. Crystal is a super star, using the tools we have here to make sure our guests get off to a safe start on the journey out. Thank you for sharing your experience with other travelers. It is nice to know there is a safe port in the storm :)

Gratefully,

Darby Stricker, CHA

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Reviewed January 6, 2013

Great location off Hwy #5, easy off and on. Inn very well looked after and clean. Front desk staff excellent, very helpful and cooperative. Great restaurant next door. Well return when ever in the area.

Room Tip: Found our room very quiet on upper floor.
See more room tips
  • Stayed: January 2013, traveled as a couple
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Thank Stu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darbyanne, General Manager at Best Western Horizon Inn, responded to this reviewResponded January 21, 2013

We are so happy you reviewed our location near the I-5. Your right it is so easy on and off without being so close to the freeway that it sounds like cars are coming through the window. We also have very easy access to the great spots in Medford, including a great many terrific eatery's, most especially the Black Bear Diner right on the premises. Perfectly located! Thank you for taking time to mention our excellent staff. They read these reviews and take great pleasure in compliments!

Gratefully,

Darby Stricker, CHA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Horizon Inn

Address: 1154 E Barnett Rd, Medford, OR 97504-8221
Phone Number:
Location: United States > Oregon > Medford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Medford
#3 Family Hotel in Medford
#3 Best Value Hotel in Medford
#5 Romantic Hotel in Medford
Price Range: $78 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Horizon Inn 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Horizon Hotel Medford
Best Western Medford
Medford Best Western

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