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“A+ all the way, room, service, cleanliness, free coffee”

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Courtyard Medford Airport
Ranked #9 of 35 Hotels in Medford
Certificate of Excellence
seattle
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“A+ all the way, room, service, cleanliness, free coffee”
Reviewed April 23, 2012

Located near the airport, but quiet and convenient to everywhere in the area, this is a gem, and you can book it at bargain prices at times via Priceline and others. I was able to use their computer and printer easily. They have complimentary coffee in the lobby. This is where we stay when we come to the Medford area.

Stayed April 2012, traveled as a couple
Helpful?
Thank drelde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMedford, General Manager at Courtyard Medford Airport, responded to this review, April 30, 2012
drelde,
Thank you for your review. We are glad you enjoyed your stay at our hotel. If there is ever anything we can do to make your stay more enjoyable, please do not hesitate to let us know.

Sincerely,

J.B. Carney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
Gold Beach, Oregon
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 19, 2012

We stayed at the Courtyard on our way home from a very hectic trip. We arrived at midnight to find we had no reservation. This was NOT Marriott's fault. The man at the desk, Aaron was so very helpful. He went way beyond what would have been expected and provided us a room at a very good price.
Our room was wonderful. It was nice looking, comfortable, clean and more than one would expect for $74. We are in Medford often and have found a new place to stay while there. I recommend this hotel for anyone especially those flying in or out of town. It is practically in the airport parking lot and yet very quiet.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DebPat2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMedford, General Manager at Courtyard Medford Airport, responded to this review, April 24, 2012
DebPat2011,
Thank you very much for your feedback. It sounds like we were able to turn what could have been an unpleasant evening into a memorable stay at the Courtyard. I will be sure to share your kind words with Aaron and the rest of the staff.

Thank you again for choosing our hotel. We hope to see you again soon.

Sincerely,

J.B. Carney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonoma, California
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 16, 2012

We have stayed at this facility since it was new in 2005. Pride of ownership is very evident with the way this facility is maintained. Last year, they opened the "cafe" in the hotel, to replace the restaurant which was there, which was a great addition to the whole ambience and of course the staff is very friendly and helpful. Our room is always impeccably clean and the furnishings only show minimal wear. I have no hesitancy whatsoever in recommending this facility, for it is fabulous. I was only curious as to the reason for the hotel security guard present in the lobby. While this is a very nice amenity feature, may I suggest reverting back to the old school way with the manner of which hotel detectives were dressed? It is a little disconcerting to walk into the facility and this gentlemen is their in his security uniform. Does it mean the property has a problem?

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JGOpfell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaverton, Oregon
Level Contributor
236 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed March 25, 2012

This was our 2nd time staying at this hotel. They completed a remodel in the last 2 weeks. Very clean, comfortable & quiet room.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMedford, General Manager at Courtyard Medford Airport, responded to this review, March 27, 2012
Philip,
Thank you for your comments and thank you for choosing the Courtyard Medford Airport. If there is ever anything we can do to make your stay more enjoyable, please do not hesitate to contact me.

Sincerely,
J.B. Carney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
122 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed March 21, 2012

This hotel is located right across from the Medford airport, but noise is not a problem at all. We were able to book a very nice king room through Priceline. But even with a prepaid booking, the hotel staff was courteous and friendly. There is a good sized fridge but no microwave in the room. When the staff saw me bringing leftovers to be heated using the microwave in the lobby area, he even offered to bring a microwave into our room for our own use. We had a wonderful night's rest, so if you can find a deal to stay here, do not hesitate.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 8837Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMedford, General Manager at Courtyard Medford Airport, responded to this review, March 29, 2012
Dear 8837Mom,
I appreciate you taking the time to share your experience at the Courtyard Meford Airport. I know how important it is to get a good night's rest while on the road and I'm glad we were able to help you accomplish this. Thank you again for your time. We look forward to seeing you the next time you are in Medford.

Sincerely,

J.B.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abbotsford, Canada
Level Contributor
454 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed February 3, 2012

We stayed for 1 night on our way to San Diego. The gentleman at check in was not the friendliest gentleman. We had booked a dinner package and I had to remind him that the cost of our room included dinner. Not a very friendly reception upon check in. The room is lovely. The computer area is very spacious and you can really spread your documents around. Don't bother with the dinner package. There is basically 4 appetizers - either chicken quesadillas, chicken wings or 2 other choices, the entrees are basically wraps or sandwiches, the only hot dish we could find was again roast chicken. Dessert was supposed to be a sundae but they didn't have any ice cream so they gave us an apple tart instead. The package included 1 shared appetizer, 2 entrees and 1 shared dessert. It's basically a deli. Not worth the extra money. Drive around and find somewhere decent to eat.

The workout facilities were great. Nice new equipment.

I would stay again but would not take their dinner package

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vbrother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMedford, General Manager at Courtyard Medford Airport, responded to this review, February 9, 2012
Dear VBrother,
Thank you for the feedback on your recent stay. First let me apologize for your experience at check-in. At the Courtyard we strive to provide every guest with the refreshing service Marriott is known for and unfortunately in this instance we fell short. Please know that I have brought your concerns to the attention of our leadership team and we have addressed these issus with our staff. I also appreciate your honesty about our dinner package. We are always looking for ways to enhance our product and service, so I will definitely take a look at our current packages, in particular the dinner package.

Thank you again for your feedback. If I can be of service in any other way, please do not hesitate to contact me.

Sincerely,

J.B. Carney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 30, 2012

We stopped in Medford as the halfway point from San Francisco to Mt. Hood. The Courtyard was totally adequate, clean and friendly for our one night stay. The pool was warm and clean with a hot tub for when the pool water started to feel a little cool. The bistro was totally adequate for a simple dinner with kids. We didn't stay long enough for breakfast, but I'm sure the bistro would have been fine. There wasn't much nearby and we'd been in the car too long to strap the kids back in. They provided a crib with sheets along with a little toy all set up before we got to the room.

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coldwatersurfgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMedford, General Manager at Courtyard Medford Airport, responded to this review, February 1, 2012
Dear ColdWaterSurfGirl,
Thank you for the review. We are glad you enjoyed your stay and hope you stop again if ever you are in the area.

Sincerely,
J.B. Carney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Medford Airport

Property: Courtyard Medford Airport
Address: 600 Airport Rd, Medford, OR 97504-4215
Phone Number:
Location: United States > Oregon > Medford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Medford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Medford Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Courtyard By Marriott Medford Airport Hotel Medford
Medford Marriott
Medford Courtyard

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