Perhaps I got the wrong impression but this tour is a birds eye view from an enclosed viewing areas of the production of some of the products marketed by Harry and David. At the mid point in the tour they give each guest a small box that contains two cookies and one piece of candy. Don't get me wrong but this is not the impression I/we got from the reviews.
When you go on the tour you go to the H&D store which is a very nice store full of their products and more. It is the biggest H&D store we have ever seen - the size of a small grocery store. The store is very well laid out and products displayed beautifully. There are some samples out to be tried. By no means was the quantity of products available for sampling significant on the day we went on the tour 10/9/13.
The tour itself was nice and very reasonable in terms of cost. Our guide clearly knows her stuff but was not what I would call cheerful and fun. It was more like the old Dragnet show "just the facts". All the people on the tour were locals and mostly older than me and definitely older than my wife and daughter.
I would not say " you have to go to H&D and take this tour" or even "don't miss this store". I would say go if you have time and if the idea moves you. I imagine there are better things to do in this part of OR. The place is so beautiful it is hard to believe. Perhaps pick up food at H&D and go to Lithia park or any place in nature in the vicinity and have a picnic.
No matter what I just want expectations for this attraction and experience set realistically. For $5 per adult and 1.5 hours of your time it's not a bad thing to do if you are inclined. I'd probably go to the park for a picnic if I knew what I now know.
A few tips.. There are steps and elevators but there is a decent amount of walking for those who are impaired and if you get our guide or a guide like her you will feel like your back in grade school - "walking walking" repeated over and over. They allow photography which made it more enjoyable for me. You will likely end up hungry after all the food you see, smell and think about and then you will likely spend money in the H&D store. Be prepared.
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