The only thing I liked about this hotel was the beds. They were fairly new, firm and the bedding was clean and crisp. The rest of this motel is scuffed, dirty and run down. The garbage cans outside the doors were overflowing with garbage on the ground and it was that way during our entire stay.
The wireless internet access didn't work and when I called the front desk clerk had no idea how to check on the service and didn't want to assist me to figure it out. She just told me "sorry, I can't help you". I finally ended up calling the service provider who told me their server was down and not responding. I checked in with the front desk every day of our three day stay, and they could not tell me if service would be restored. It's frustrating because this was the main reason I chose this hotel....I could get a wireless hook up from the Holiday Inn next door, but it wasn't stable and closed down every minute or so.
The breakfast is a joke. When we arrived at the "breakfast room" the garbage in that room was overflowing as well, and what they called a "hot breakfast" turned out to me an empty steam tray, a toaster that burned the toast so badly that it almost caught fire and no water, no milk and no one around who could fill the trays with food. I approached the front desk again to tell them the breakfast needed attention and got a surly response from the attendance. About ten minutes later, the pool guy came in and microwaved frozen sausage and egg disks and threw them in the steamer trays...didn't refill any of the other items that were either out or running low. We had seen this same guy just a few minutes before with a skimmer in the pool room!
This hotel is badly in need of some renovation, updating and staff swap-out. With quality people manning the front desk who care about their guest and the experience they have in your hotel, you could have guests lining up to get back in, but as it is right now, I'm not going to return or spend my money at this Comfort Inn again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Choice Hotels, Hotels.com, Booking.com, Travelocity, Priceline, Orbitz, Hotwire, Cancelon and HotelQuickly so you can book your Comfort Inn South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Medford
- Medford Comfort Inn