We stayed at the Cohol March 16 and 17. We had requested a non-pet (allergies) fireplace suite and I even called to confirm that we had a non-pet room. When we arrived and the keys were in hand, I again asked to confirm the non-pet room. Another lady at the front desk abrubtly said that they had to put us in a pet friendly room because construction noise would be loud in the room we were supposed to have. Take note, that when I reserved the room a week out there was no mention of construction. She told us we could stay in the noisy room or take the pet friendly room. No other option was offfered so we took the PF room. And, guess what, we could still hear the construction. We also had a defective microwave and sliding door that wouldn't open. The maintenance guys, Carlos and Marten were wonderful. Marten put new rollers in our door and replaced the microwave. I do have to say that the room was beautiful and the view nice. Small bathroom that I understand was going to be remodeled. Also of note, when I checked out, the same lady was there and I shared everything with her, the noise, defective microwave, sliding door, etc. I told her that my rate should have been discounted and that we should have been advised ahead of time regarding them moving us to the PF room and the construction. She just smiled! I think a refresher course in customer service is in order.
- Official Description (provided by the hotel):
- The Coho Oceanfront Lodge in Lincoln City, OR, recently unveiled completion of a multimillion-dollar guestrooms renovation (2009). The Coho offers the warm comforts of a home away from home, and the understated luxuries of a distinguished boutique hotel along the beautiful Oregon Coast. Renovated and repositioned as a fresh, modern retro boutique hotel that captures the beach palette, The Coho bringing alive the coastal flavors. The Coho offers eight different room categories, including studios, family suites, and fireplace suites all with breath taking panoramic ocean front views. All rooms at The Coho include 32" LCD HDTV's, HD DVD players, iHome iPod docking station, Sealy Posturpedic Plush Supreme Beds, 300-thread count linens, Eco-friendly bath amenities by Archive, and free WIFI Internet access. The Coho also features a heated indoor pool, sauna, hot tub, a fitness center, in-room massages, and free continental breakfast/gluten free items with waffle bar. ... more less
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- Also Known As:
- The Coho Oceanfront Hotel Lincoln City
- Coho Oceanfront Hotel