It's so rare that you receive customer service that literally WOW's you. The Bay House delivers on all accounts. After calling in a reservation from our hotel, my husband and I walked over to the restaurant from our hotel (The Looking Glass Inn, we had received a $75 meal voucher with our romance package). We literally had no idea what to expect. We were greeted with "Hello you must be Mr. & Mrs.B... congratulations!" After being seated, our table was sprinkled with tiny heart confetti and every staff member who passed our table stopped to congratulate us on our wedding. We were offered a $100.00 discount on a bottle of Don and our server literally explained and defined every course we were presented with through our dinner sampler and wine pairing. This was the most romantic dinner and the best we've ever been served in all of our travels. Excellence at it's best.
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