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Overview
Rental Home -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Lincoln City, Oregon

Reviews from our community

Poor - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Ed K
Kennewick, Washington
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Greatly Disappointed”
Reviewed November 2, 2013 for a stay in October 2013
6
people found this review helpful

Looking at the pictures on the website my family got really excited about spending our vacation here. We arrived in mid afternoon on a sunny warm day. The house was warm inside so when we opened the door to enter, we got hit in the face with a horrific odor. It was from mold and mildew from within the house. We opened up the doors and windows to air it out but it continued for the entire time we were there. Understand, the house is beautiful. Fantastic views. Greatly designed and furnished. But the house was filthy. Dust everywhere. The kitchen stove hadn't been cleaned for who knows how long. The exhaust hood over the stove was so greasy it felt like you rubbed your hand over an open vegetable shortening can. The counter tops had dried food on them. They looked like someone tried to clean them with dirty dish water. The windows looked like they hadn't been cleaned for months, inside and out. And in the rec room next to the pool table, on the floor there was a cooking pot placed to catch water that had been leaking from the ceiling from the storm the previous week. There are 2 sliding doors off the main floor to the deck outside. One had no screen door. The other screen door was so weather damaged that it wouldn't stay in the tracks. Like I said, it was warm and there were insects flying around and we had to air out the house. The bath room shower doors were covered in soap scum. We contacted the property management people and they sent over a cleaning person to see what she could do. Well, for 2 hours she said how bad the company was and that they had taken time away for her to clean. For 2 hours she whined about everything but did nothing to clean anything. My sister-in-law has allergies to dust, mold and mildew. On average she might have to use an inhaler 2 or 3 times a month as she is a thorough house cleaner. On this "vacation", she had to use her inhaler 4-5 times a day. We thought we were going to have to take her to the hospital one day. My wife is fragrance sensitive, which causes migraines. Between the mold and mildew, there were cans of air freshener throughout the place. In my opinion, to cover the mold and mildew smell. My wife began having a migraine shortly after we arrived and it didn't end until 2 days after we left. My brother-in-law and I pulled back the carpet that is under the pool table and found black mold stains. The ceiling above the pool table showed signs of damage so this problem has been going on for sometime. Vacasa management said as far as they are concerned all that is needed to meet requirements for a clean house is clean linen on the beds and towels in the bath. Hell, they even have in their rental rules that when the renters leave they are to strip sheets from the beds and place in washer along with the towels from the bathrooms. How many motels have these kind of rules? Now, I don't know if the owner of this property knows what is going on here but if the mold and mildew issue isn't addressed soon, theres going to be major repairs needed. And if someone with more serious medical conditions should happen to rent this, who knows how sick they may become. Like I said previously, beautiful home, great views, but in my opinion, this rental is in control of inconsiderate and non careing property management people. Janet, you really should check out your home/investment personally. We took pictures to show others what we found. Pretty disgusting to say the least.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The views, home decor.
Liked least: The mold, mildew, dust, stench, whole house being unclean/unsanitary.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krumbah
Kennewick
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Love the house hated the company who was managing it.”
Reviewed October 24, 2013 for a stay in October 2013
4
people found this review helpful

This house is awesome. The decor is wonderful. The view is breathtaking. Wonderful place to spend time with friends and family. We found the house not be as clean as a high end home should be. The first things we walked into was the smell of mold and mildew. The smell was so strong that it took your breath away. Good thing the weather was worm that we could leave the windows open. My sister in law had to use her inhailer because of the mold and mildew The windows are dirty and in need of a good. The house needed dusting and removing cobweb. I think they where ready for hollowed. One of the sliding screen doors was rusted so much that it would not stay on track it kept falling off.The glass shower door had soap scum on them. They also asked us to start a load of laundry strip the beds and start the dish washer. We contacted the company that managed the house and they didn't not want to talk to us but sent the house keeper over. She came over and walked throw the house with us but did nothing but cry about the company she was working for. We where told that she was to come over and take care of some of the things we had a problems with. We spent 6 or more hours of our vacation trying to work this out with the property management. All they could come up with was $60.00 back and 10% off next stay. We would love to stay in the house again but the way we where treated and the conduction of the home we would not stay there again. This is to bad this home is a wonderful home the owners need to find a different company to manager their property. Again the house is beautful the view is awesome a wonderful place to stay. Needs new management!!!!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The house and the view.
Liked least: The cleanliness
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
Families with young children
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lincoln City hotels

Oregon
Reviewed August 30, 2012 for a stay in August 2012
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Value Rooms
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Would I recommend this vacation rental to my best friend?  
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Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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