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“Fire jordan, give Gabby a raise.”
Review of MIST at Surftides

MIST at Surftides
Ranked #21 of 110 Restaurants in Lincoln City
Cuisines: American
More restaurant details
Restaurant details
Good for: Local cuisine, Romantic, Business meetings
Dining options: Breakfast, Dinner, Late Night, Lunch, Delivery, Reservations, Takeout
Reviewed August 6, 2014

We went to the hotel restaurant multiple times during our stay at different meal periods. The same staff was working pretty much every time. We noticed that Gabby, one of the servers, was running around like a chicken with her head cut off while holding it together.
We also noticed that Jordan, one of the other workers was moving very slow, not acknowledging customers or their needs, and wasn't very friendly or informative when telling us that someone would be with us in just a minute. I understand it was a busy time, but he sounded frustrated when telling us someone will be with us in a minute, when the proper way would be to thank us for waiting with a smile and then say that someone will be with us in a moment. Gabby was keeping a friendly attitude and just running practically everywhere to get customers what they need, and I feel like she doesn't get enough credit.
We saw three different tables ask 'can we get a menu?' after being seated for a long time, and asking things like 'are you the only worker?' to Gabby, because the other worker (Jordan) failed to provide water, menus, napkins/forks to any of the customers and he definitely was not working with a sense of urgency, it just made me mad because there are so many people who would love to have that job and would be much better for the restaurant and its image, and the fact that Gabby had to pick up his slack, I really feel sorry for her, we made sure and left her a good tip.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank jern0101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 - 283 of 504 reviews

Reviewed August 5, 2014

Can use some updating and most of the staff can use some training in customer services as they acted as if you were a bothersome then a guest rhat keeps them employed.

3  Thank LaVonne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014

Service was very good. Food was good, but nothing special. Had hoped for some really good seafood. Good breakfast yogurt parfait.

Thank COTravelers821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2014

It was good food, but the staff was not attentive. It took a long time to get our food. Parking was not good.

2  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2014

Located on NW Jetty Avenue, in the Surftides Hotel complex, Lincoln City, Oregon, Mist at Surftides should be high on everyone's fine dining-out list. From the extremely attentive service to the manager's visibility and friendliness, our experience was first class! As a New England native, standards for steamer clams and clam chowder need to be high on the bar. Here, we were overwhelmed. Quickly, a second order of steamed clams followed the first. Not only were we sitting amongst hotel guest, but locals, as well. Upon departure, we were so impressed with our evening that we purchased one of the restaurant's logo glasses to remember the evening. We will definitely return.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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