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Spinreel Dune Buggy and ATV Rental
Ranked #1 of 4 things to do in Lakeside
Certificate of Excellence
Reviewed July 23, 2013

The owner of the company comes across as a nice guy but unfortunately this is not the case. Any sort of minor damage and this company will try to extort every penny off you. We were a group of guys and one of the side by sides got damaged, we promptly drove back to inform the company of what happened. One of the guys in our party owns a body shop and another is a manager at a store which sells dirt bikes and ATV's. their assessment of the damage was roughly 2,000 dollars which we were more than willing to pay. The owner of the company first wanted $23,000 for the machine, 7 hours later we ended up having to buy the side by side for nearly $12,000. This is the worst experience I have ever had with a company and I am certain this is not the first case people have had with them. The company is shady and is not hesitant to scam people of their money. This company ruined what would have been an amazing vacation in a beautiful part of the world, the owner should be ashamed of himself and in my opinion the business should not be allowed to operate.

9  Thank justinmctav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"dune buggy"
in 25 reviews
"two seater"
in 9 reviews
"safety video"
in 10 reviews
"two hours"
in 10 reviews
"turns driving"
in 2 reviews
"worked flawlessly"
in 2 reviews
"great equipment"
in 3 reviews
"fun experience"
in 6 reviews
"awesome tour"
in 2 reviews
"paper work"
in 2 reviews
"off road"
in 2 reviews
"polaris rzr"
in 2 reviews
"a lot of fun"
in 7 reviews
"super fun"
in 5 reviews
"the staff was friendly and helpful"
in 2 reviews
"hour tour"
in 5 reviews
"rental place"
in 2 reviews

136 - 140 of 175 reviews

Reviewed July 22, 2013

Went here for my stag. We were out riding for half hour, one side by side went off the trail and bumped into a tree at low speed. After looking at the tire we noticed the control arm was damaged so we went back right away to get a new machine. The damagd machine had 360 hrs on it!!! Upon returning it the owner took the other 2 machines back and told us we owed him 23,000 for replacement and downtime!!!! 23000 for a machine that is 11,500 brand new and would cost 2000 max to repair??!!! So after 7 hrs of trying to reason with this criminal we walked out of there having to buy a 2012 side by side with 360 hrs for 11,500. I should mention he had some shady sherif hanging around that looked more than willing to throw 6 Canadians in jail if they refused to pay, i felt like this should of been on 20/20 for being robbed in some backwoods American town. Terrible experience!!! Do not go here there are other places near by that have the common sense to know that when renting Offroad vehicles they may get damaged from time to time!!

3  Thank Ktm25044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2013

first time dunning for our family. age range from 9-45. had a blast. We rented 4 quads (90cc - 450). Did I say, we had a blast. It's a must do for an active family. From Texas, we have no beaches that allow this type of fun. I wish we did. 2 hours was not enough for the boys, but plenty for the girls, lol. I'm ready to go back.

Thank Kevin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2013

This review is NOT about the dune ride. Although my family and I had a great time at the dune; it was our first time. Our kids love the "roller coaster" ride.

This review is about the company and their staff. One word: Exceptional

Long story short, we ran into some issues and needless to say the company could have charged us a few hundred dollars in penalties. Although there wasn't any malicious intent on our part (i.e. out of bound, dangerous driving, etc...) it would have been in their full right to penalize us. Instead, they listened to our explanation and did their due diligence in examining all the facts before deciding to waive all the charges. This is a sign of a well-run and well trained operation. Kudos to Spinreel.

We will be sending a thank-you card and gift soon.

2  Thank kinnerkwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 7, 2013

Four of us went on the 1 hour dune tour in the big, 4 wheel-drive jeep/truck and had a blast three years ago. Came again, this time with only 1 other friend and we purchased the 1 hour tour and were given the option of going in the big truck or the 3 passenger RZR. Yeah baby, give us the smaller dune buggy!!

Steve was our guide for the next hour and WE. HAD. A. BLAST!!!!! Funny, informative and very conscious of our gut-o-meter for FUN. Happily, we were all in agreement that we were open to thrills, so Steve gave us the best of everything, all while being very safe and cautious. I highly, HIGHLY recommend using this company. The counter staff, the guides...EVERYONE is friendly and accommodating.

Love this place. Love the scenery. Love the people.

Thank hugs4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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