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“great location, great breakfast!” 4 of 5 bubbles
Review of Hilton Garden Inn Portland/Lake Oswego

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Hilton Garden Inn Portland/Lake Oswego
Ranked #1 of 7 Hotels in Lake Oswego
Certificate of Excellence
St. Petersburg, Florida
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“great location, great breakfast!”
4 of 5 bubbles Reviewed July 6, 2014

The lobby is clean, bright, and has a wonderful area for breakfast. Great location- easy on and off the highway. Beautiful setting. So close to Lake Oswego and all the wonderful shops. Staff was very friendly and helpful

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank BNfrmStPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, July 10, 2014
Thank you for taking the time to write a review about us on Tripadvisor. We recently remodeled the lobby/restaurant area, so it’s always nice to hear that a guest enjoys that part of our hotel. We hope that the next time you are in the area you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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661 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
White Lake, Michigan
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed June 26, 2014

Nothing wrong, just nothing special. Had I known the beds could be adjusted it may have been at least a comfortable stay. Had I known the Crown Plaza was so close I would have likely stayed there. I booked this hotel because it was the only one that said Lake Oswego in the title, and that was the city I was visiting. Many of the south Portland hotels were very close.

  • Stayed June 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ed_Grabow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, June 28, 2014
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 23, 2014

Regular (10-days/month) guest at this hotel. Always treated like family - service is exceptional! Underground parking is very convenient, close to several great restaurants, and Trader Joe's! Easy access to I-5/217.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, July 2, 2014
Thank your for taking the time to write about us on Tripadvisor. Comments like yours are the reason why so many of us enjoy working in the hospitality industry. Thank you again and we look forward to seeing you on your next trip to the portland area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed June 18, 2014

Nice clean accommodations. Upscale shopping and loads of restaurants nearby. Read other reviews about disappointing breakfast and found an Einsteins Bagels nearby that fit the bill. Bottomless coffee option was great. The shopping center also had a Safeway grocery store so was able to stock up on some goodies for our trip. This hotel seems to be more geared to business folks than vacationers. It did make for a quiet stay. One of the front desk staff was extremely nice and suggested a place to eat in Hood River and also found maps for us. We live in a big city and travel often, but was a bit appalled at the $220 price tag for a Hilton Garden Inn. I guess when your employer is paying for the room no one cares.

Stayed May 2014, traveled with family
Helpful?
Thank baseballfantoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, June 20, 2014
Thank you for taking a moment to share your experience. I am happy to hear you found the accommodations to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage
1 review
5 of 5 bubbles Reviewed June 8, 2014

From the minute we walked in, which was 3 hours early, the staff was nice enough to get us in and continually throughout our stay met all expectations we hoped for. Room was very clean. Numerous coffee and restaurants in the area. A+

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank L4940HMmichaelh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, June 9, 2014
Thank you for taking the time to write about us on Tripadvisor. Thank you for your kind words, we strive to provide a high level of service to all of our guest and from reading your review I can tell that we were successful. I will make sure I share your comments with all of our staff and Managers in our next Employee meeting. I am glad you enjoyed your stay and hopefully you will stay with us again the next time you are in the Lake Oswego Area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Bloomfield
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 7, 2014

This was our first stay at the Hilton Garden Inn in Lake Oswego. It is in a convenient location close to I-5 with easy access to Portland. It is also in a pretty office park area with lots of trees and several restaurants nearby. We enjoyed the indoor swimming pool with our grandchildren. The staff was helpful although housekeeping neglected to leave the coffee service in our room one day. Although we requested it from the front desk, we never received it. When we return to Portland, we will definitely stay here again.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, June 9, 2014
Thank you for taking the time to fill out a survey regarding your recent stay with us. Our goal is to exceed the expectations of every guest and to ensure that we deliver a high level of customer service. If there is anything else we could have done to make your stay great please do not hesitate to let us know. Thank you for choosing the Hilton Garden Inn Lake Oswego and we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wantagh, United States
1 review
5 of 5 bubbles Reviewed June 5, 2014

Great hotel, pleasant staff, clean rooms, good breakfast. Quiet and close to Portland City but with out the price of staying in the city. Parking is free and although we did not use the pool, we would have if we thought to bring suits. Its small and indoors, but suitable for young kids to spend some downtime.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, June 6, 2014
Thank you for taking a moment to share your experience. I am happy to hear you found the location, price, and staff to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Portland/Lake Oswego

Property: Hilton Garden Inn Portland/Lake Oswego
Address: 14850 Kruse Oaks Blvd, Lake Oswego, OR 97035-8603
Phone Number:
Location: United States > Oregon > Clackamas County > Lake Oswego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lake Oswego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portland/Lake Oswego 3*
Number of rooms: 179
Official Description (provided by the hotel):
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Cheap Tickets, Hotels.com, Booking.com and Priceline so you can book your Hilton Garden Inn Portland/Lake Oswego reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland/Lake Oswego Hotel Lake Oswego
Hilton Garden Inn Lake Oswego
Hilton Lake Oswego
Lake Oswego Hilton

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