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“Excellent Choice!”

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Hilton Garden Inn Portland/Lake Oswego
Ranked #1 of 7 Hotels in Lake Oswego
Certificate of Excellence
Olympia, Washington
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Choice!”
Reviewed November 11, 2013

I travel for work and have been staying weekly at the Hilton Garden Inn Lake Oswego for the last 3 months. The staff is fantastic and make an effort to learn your name. They go out of their way to try and make your stay pleasant. The price includes complementary water, free high speed internet and parking is free (try getting that in downtown Portland!). The rooms are clean, noise during the week is non-existent and I never feel hurried or crowded during the breakfast rush.

Applebees, The Olive Garden and Stanfords are all less than a 5 minute walk. My favorite dessert place is in the small strip mall Southwest of the hotel call YoTown Café Frozen Yogurt. Very nice owners!

I have been staying at Hilton properties on my travels over the past couple of years and have high expectations when it comes to hotels. We stayed in a couple of hotels in downtown Portland but found it was worth the drive to stay in Lake Oswego.

  • Stayed November 2013, traveled on business
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Helpful?
Thank TheBrightFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 14, 2013
Thank you for your kind words on Tripadvisor. We like every guest to enjoy their stay and feel like they are at their second home. We hope that on your future business trips you will continue to stay at our Location.
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703 reviews from our community

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Rating summary
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English first
Shelton
1 review
Reviewed November 8, 2013

New gorgeous lobby with very nice dining available, plus safe neighborhood and many other restaurants near. Rooms very nicely appointed and clean, staff was terrific. Will stay here again and again from now on. LOVE IT! OH! And you can regulate the bed's firmness. Very cool!

  • Stayed November 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Annette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 14, 2013
Thank you for your kind words on Tripadvisor. It means a lot to hear from guest’s comments like yours because we really do pride ourselves on our customer service. I'm glad you enjoyed your stay and we hope to see you again on your next trip to the Lake Oswego area.
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Dallas, United States
1 review
Reviewed November 7, 2013

Good Location, good places to eat close by. Friendly staff. Breakfast was very good. Covered Parking is a plus with all the rain here. Easy access to the freeway. Great Portland Suburb. Stanfords Restaurant across the street has good food and easy to walk too if you chose too.

  • Stayed November 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Troy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 14, 2013
Thank you for taking the time to write about us on Tripadvisor. We have over 12 restaurants within walking distance including ours which is open for breakfast and Dinner. If you want to go to downtown Lake Oswego which has even more restaurant choices we offer free shuttle service (within 5 miles) from 730 am until 9pm 7 days a week. We hope that you will stay with us again on your next trip to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 7, 2013 via mobile

Currently staying at this hotel on a 4 day business trip. Comfortable rooms, but some lights are not working and a few personal items left over by previous guest! Check in was quick. Was surprised that they don't offer breakfast coupons for Hhonors gold/platinum members. Conveniently located with large number of retail/restaurants close by. Would stay again if I am back in this area.

Stayed November 2013, traveled on business
Helpful?
Thank hydtrade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 14, 2013
Thank you for taking the time to write about us on Tripadvisor. I would like to apologize for the issues that you had during your stay and if you would like to contact the hotel I will make sure that we do something to make up for the inconvenience. I wanted to also let you know that if you’re a Hilton Honors gold or diamond member you do receive either 750 bonus points or free breakfast. We hope that you will stay with us again on your next trip to the Lake Oswego area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Riding, United States
Level 1 Contributor
3 reviews
Reviewed November 6, 2013

this hotel provides all the comforts of home with a beautiful open lobby, soft bedding, and very friendly staff - always wanting to make sure you are helped or get you anything you need. Across the street is a small set of restaurants including the Oswego Grill which has fantastic food. You'll need a car to stay here though. Definitely recommended.

  • Stayed October 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jodi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 14, 2013
We want to thank you for taking the time to write about us on Tripadvisor. We’re glad that you enjoyed our lobby; we just finished renovating it in October. We appreciate your response about our staff because we pride ourselves on delivering a high level of customer service to all of our guests. In case you are interested we also just started a brand new menu for dinner service. We hope that you will stay with us again on your next trip to the Lake Oswego area.
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BELLEVUE, United States
1 review
Reviewed November 3, 2013

Lack of food for the breakfast buffet 3 attempts waiting in line for food then finding empty containers. After spending $9.99 per person (5 total in our family) we ended up then having to go thru McDonalds to get full tummies for the long drive back home. Hotel was great and we will come back but will not get the breakfast buffet for that price & no food available - pity!

  • Stayed October 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gale J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 9, 2013
I want to thank you for the kind words you said about our hotel. Please allow me to apologize for the evidence of previous guests in your room, and for there being some lights that didn't work also. I can assure you that your feedback will give us the opportunity to remedy any problem that may exist and help to improve our service further.

With regard to breakfast - Hilton Honors members of the Gold or Diamond tier are able to choose either 750 bonus points for the stay or breakfast for each morning of the stay. If your reservation was booked through a third party website however - we wouldn't know immediately that you had a Hilton Honors number or what tier you are. In the future, please ask a Front Desk Agent to check your Hilton Honors status and provide you with the appropriate coupons as needed.

We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tacoma, Washington
1 review
Reviewed November 1, 2013

The Hilton Garden Inn in Portland is conveniently located right off the freeway near the LDS Temple. My wife and I were looking for a place to stay nearby and this was perfect! We were also close to the Woodburn outlets. The staff was very friendly, free bottled water was included in the room, and the room itself was quiet and clean.

Stayed September 2013, traveled as a couple
Helpful?
Thank Jared D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, November 6, 2013
Dear Jared D.,

Thank you for your kind surevy response. We are delighted that you found our property to be the "perfect" fit for your lodging needs. We hope that you will return to stay with us the next time that you're in the area.

Sincerely,
Miranda Marks
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Portland/Lake Oswego

Property: Hilton Garden Inn Portland/Lake Oswego
Address: 14850 Kruse Oaks Blvd, Lake Oswego, OR 97035-8603
Phone Number:
Location: United States > Oregon > Clackamas County > Lake Oswego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lake Oswego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portland/Lake Oswego 3*
Number of rooms: 179
Official Description (provided by the hotel):
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon. ... more   less 
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Also Known As:
Hilton Garden Inn Portland/Lake Oswego Hotel Lake Oswego
Hilton Garden Inn Lake Oswego
Hilton Lake Oswego
Lake Oswego Hilton

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