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734 - 739 of 954 reviews
Reviewed November 1, 2013

The Hilton Garden Inn in Portland is conveniently located right off the freeway near the LDS Temple. My wife and I were looking for a place to stay nearby and this was perfect! We were also close to the Woodburn outlets. The staff was very friendly, free bottled water was included in the room, and the room itself was quiet and clean.

Date of stay: September 2013
Trip type: Traveled as a couple
Thank Jared D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded November 6, 2013

Dear Jared D.,

Thank you for your kind surevy response. We are delighted that you found our property to be the "perfect" fit for your lodging needs. We hope that you will return to stay with us the next time that you're in the area.

Sincerely,
Miranda Marks
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

I have to say in all the years and all the wonderful and superb places I have stayed in my travels that I was caught off guard by the level of superiority on many levels that this property and management along with Customer Service excelled in while I was visiting this immaculate Lake Oswego Hilton property. The staff was no less the same. I think everyone reading this review gets the point and I will only add a few more details in that both Miranda the lovely and professional (and all the bells and whistles to add to this) and Eric are just two of the staff members that I will hope to see and visit with on my next trip to this what I consider to be a 5 star product and delivery for a short stay hotel. It has a resort property feeling to it. And what I love most is the level of care and commitment shown to providing hospitality with ease and comfort. Really great! Thank you! And, see you soon!

Room tip: This is a fairly new property to the area. All maintenance and grounds are well maintained. Lobby and corridors are bright and well lit with natural light. The property even smells good.
Date of stay: October 2013
  • Trip type: Traveled solo
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Thank Mantratage
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded October 28, 2013

We would like to thank you for taking the time to write about us on trip advisor. We pride ourselves on delivering a high level of customer service and we can see from your review that we meet those standards for you. Thank you for all of your kind words and we hope to see you again on your next trip to the Lake Oswego area.

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Reviewed October 17, 2013

Breakfast was terminated 30 minutes earlier than printed on the information. We paid for extra for the breakfast when we made the reservation. The attendant would not get us any breakfast because it was already put away.

Date of stay: October 2013
  • Trip type: Traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Marie T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded October 18, 2013

Thank you for your survey response. I apologize that the restaurant was closed early and that you weren't able to even get a cup of coffee. Since you weren't able to join us for breakfast despite it having been included in your room rate, I would be happy to refund you for the amount that you would have paid for breakfast. Should you choose to stay with us in the future I hope that you would be able to notify the front desk as soon as you experience a problem so that we can correct it before you leave.

Sincerely,
Miranda Marks
Guest Service Manager

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Reviewed October 14, 2013

Was clean, staff was helpful, it was quiet and the rooms were nice. Not a whole lot more you can ask for. Its in a nice spot, some restaurants you can walk to and a nice neighborhood. Only stayed one night, but it was pretty decent.

Date of stay: August 2013
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Thank Apstore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded October 18, 2013

Thank you for kind comments about your stay with us. We hope that when you return to the area you will stay with us again.

Sincerely,
Miranda Marks
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

The hotel location is great (restaurants and park within walking distance), very clean facility in a nice part of town. The lobby was undergoing renovation while we were there but the noise could not be heard from our rooms. The staff was all very friendly and knowledgeable of the area.

Date of stay: October 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Allison N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miranda M, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this reviewResponded October 18, 2013

Thank you for the generous review of our property. We pride ourselves on offering the highest level of customer service, and were very pleased that you were happy with your stay. We hope that you will stay with us again the next time that you're in the area.
Sincerely,
Miranda Marks
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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