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Hilton Garden Inn Portland/Lake Oswego
Ranked #1 of 7 Hotels in Lake Oswego
Certificate of Excellence
Palm Coast, Florida
Level Contributor
128 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Superb”
Reviewed July 14, 2013

This hotel and its staff are the best. They make you comfortable from the time that you walk through the front doors. And, you are greeted with a winning smile. Our vacation started with delayed flights and we ended up in Portland rather than our scheduled San Francisco destination. Great recommendations for Oregon winery visits, great recommendations for edgy restaurants, all while being at capacity for soccer, basketball camps and an area wide power outage. The room was super comfortable, the bed was super comfortable and breakfast in the morning was over the top. Everything with a smile ! What more could we have asked for.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank buvezvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, July 22, 2013
Thank you for taking the time to write about us on Tripadvisor. It's our goal to deliver a top level of customer service and make our guests feel at home. We suggest the places that we have been to and enjoy and want to do our best so that you can also enjoy the area. Hopefully you will come and visit us again.
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691 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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English first
Lincoln City
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 13, 2013

I have stayed at many Hilton's and this location is one of the best. The rooms are clean, bright and comfortable. The common areas are up-scale and tailored for ease of use. Staff and management are professional and caring. This hotel rates a 10 out of 10.

  • Stayed July 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank OregonCoastGirl50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, July 22, 2013
.Thank you for all of your kind words. We appreciate you taking the time to write about us on Tripadvisor and hope to see you on your next trip to the Portland area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, New Hampshire
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 12, 2013

Staff was gracious upon arrival, free waters, offers of any extra items to make my stay better, cookies, bar, discount coupons, and "spin the wheel" for a free bonus. I got a free drink... Room was spacious and clean, good overall

  • Stayed July 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeremiah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, July 14, 2013
Thank you for taking the time to write about our hotel on Tripadvisor. I'm happy that you enjoyed your time with us. If there is anything that we could have done to make your stay even more enjoyable you can contact me any time. We hope that the next time you come to Lake Oswego that you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, Washington, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed July 10, 2013

A welcoming, comfortable stay is enhansed by the positive attitude of the staff from registration to the breakfast room staff. I especially like the well lighted lobby and ease of getting back on I-5. I also like the fact that it is quiet. I will always stay here when I visit the Lake Oswego area or am driving south.

  • Stayed July 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vivian O L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, July 11, 2013
Thank you for your kind words on Tripadvisor. I'm happy that you enjoyed your stay with us and found our location convenient. We hope that on your next time through the Portland area that you will choose to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 9, 2013

We ended up at the Hilton Garden Inn at the last minute because we decided not to stay at another hotel where we had a reservation because of that hotel's dirty lobby and very poor service. The front desk staff were very welcoming. The hotel's common areas were very clean. The room was quiet. clean, and comfortable. Plus, the price was right. This was a really pleasant stay and is a very well operated hotel.

  • Stayed June 2013, traveled with family
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Helpful?
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, July 11, 2013
Thank you for taking the time to write about our hotel on Tripadvisor. I'm sorry that your experience with a different hotel was so poor, but I'm glad that we were able to make your stay in our area enjoyable. We put our primary focus on making our guests happy with great service. We hope that next time you come to Lake Oswego that you will stay at the Hilton Garden Inn again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 3, 2013

Wonderful hotel, great spot close to great shopping and great food. Very quiet quaint neighborhood. Great place to go for a jog safely or get some Nordstrom's shopping in. Convenient place if you have a car.

  • Stayed June 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, July 4, 2013
Thank your kind words and writing about our hotel on tripadvisor. I'm glad you enjoyed the convience of our location. We have over 10 different restaurants within a few blocks walk as well as a restaurant in the lobby, which is open for breakfast and dinner. This is also a great base if you want to do some shopping. We our 5 minutes from Washington square mall, 5 minutes from Bridgeport village mall and we our a short 15 minute drive to the Woodburn outlet mall. I hope you have a great Fourth of July and we will see you on your next trip to Lake Oswego.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 23, 2013 via mobile

My boyfriend and I stayed 5 nights and they offered us a Hilton honors membership which included us picking either a hotel stay in Las Vegas or Orlando!!! With my boyfriends corportaive discount we had breakfast for free and the waitstaff was very pleasent, friendly and eager to help. We asked Eric at the front desk of any good vegan restaurants near by and he printed us out a list of vegan restaurants and put it under our door and put some comments on them. He definitely went above and beyond! We also had to change rooms in the middle of our stay so the maintenance guy helped me move all our stuff to our new room he was very friendly and didn't even want a tip! I wish i knew his name because he helped me find some good eats near by! The only unpleasant thing that happened was some very loud neighbors running in the hallways yelling but after calling the front desk they handled the situation. The next day we awake to a envelope with an apology from the staff for the inconviene we had the other night. In the envelope we found a $25 gift card to a restaurant in lake Oswego, a $5 Starbucks giftcard and a pick of anything in the giftshop at the hotel! If I ever return to Oregon I will definitely be staying here again!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karen1287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric P, Guest Relations Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review, July 3, 2013
Thank you for writing about our hotel on tripadvisor. I'm happy that you had a good time while you were here. Thank you for all the kind words and we hope to see you again on your next trip to portland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Portland/Lake Oswego

Property: Hilton Garden Inn Portland/Lake Oswego
Address: 14850 Kruse Oaks Blvd, Lake Oswego, OR 97035-8603
Phone Number:
Location: United States > Oregon > Clackamas County > Lake Oswego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lake Oswego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portland/Lake Oswego 3*
Number of rooms: 179
Official Description (provided by the hotel):
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon. ... more   less 
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Also Known As:
Hilton Garden Inn Portland/Lake Oswego Hotel Lake Oswego
Hilton Garden Inn Lake Oswego
Hilton Lake Oswego
Lake Oswego Hilton

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