We stayed there recently for a wedding and this hotel is conveniently located off the highway. Its great especially when traveling at night. They even have luggage carts in the lobby.
BUT....when making my reservation, I asked for a crib. The person assigning the rooms to guests for the day (or even the front desk clerk) should really look at the reservations and the comments to see what sort of guests are coming in for the day. I got assigned a room towards what felt like the edge of the world in the south wing. Narrow corridors, tons of luggage, late night check in and an exhausted baby! I wasn't impressed. Maneuvering the luggage cart through the narrow corridors was terrible--I even dropped things off my cart causing a ruckus in the hallway.
Also to the management: might want to check your beds--some of them make a lot of creeking sounds!
I've worked in the hotel industry in the past too and the first thing I was trained to think about was the little things like this. It makes all the difference between a good stay and a great stay.More
- Free Wifi
- Free Parking