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Fairfield Inn & Suites Portland South/Lake Oswego
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Reviews (263)
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All reviewswafflesbreakfast roomfront desk staffup to datebed was comfortablewould stay here againa great staybusiness trippool and hot tuboswego grillbreakfast was excellentcomplimentary breakfastlds templeabove averageconvenient locationexercise roomportland
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Reviewed June 30, 2014

Our king room was spacious and overall quiet, despite being on the road leading into an extensive office park. The bed is comfortable and the bathroom amenities are about what you'd expect at this price point. Three items did not please us, though. The lighting is almost non-existent. Two bedside lamps and one on the desk are it, except for a poorly-placed ceiling light near the door and the bathroom overheads. It's dark in here. There is a desk, but that is the only place to work. Two people with computers have to draw straws for that space. The single other chair has no lighting around it and its arms make it impossible to use for typing on a laptop. The final issue is the size of the sink area - tiny. The bathroom overall is large. This hotel appears to have been refurbished but they left out a lot of details, and it shows. Breakfast is heavy on carbs with the standard scrambled eggs and bacon/sausage.

Room Tip: Higher and facing away from Meadows Road are quieter.
  • Stayed: June 2014, traveled as a couple
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4  Thank docyjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Front Office Manager at Fairfield Inn & Suites Portland South/Lake Oswego, responded to this reviewResponded July 3, 2014

Dear Docyjk,

Thank you for taking the time to give us your feedback. We really do appreciate it!

I am sorry to hear that the lighting quality in your guest room was not satisfactory. I will have maintenance look into the possibility of a higher wattage bulb as well as looking in to why there was not a floor lamp behind the chair in your room.

When we are in the rooms, it is day time and there is pleanty of natural light! We never get to experience our rooms in the evening.

There are some details we are not aware of until our guests bring them to our attention.
Thank you again for taking the time to share your experience with us.

-Heather Cavallucci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

We have stayed here while visiting family three times and each time it has been very satisfying.
The front desk staff is outstanding. This time we arrived after midnight due to a delayed flight into Portland and with one of our suitcases missing. We we're offered toiletries (not needed since these were in our carry-ons). We asked if there might possibly be some milk and Aubrey got 2 containers for us from the kitchen! The next day, the front desk staff was very diligent in waiting for our suitcase which finally arrived at 5 pm.
The specific room we requested - a king suite with sofa bed - was saved for us - it was quiet; the bed was comfortable. We stayed for 10 nights and our only change we would request involves the breakfast food. Only on one morning there was bacon - the rest of the time they only served dry turkey sausage. Ugh! The oatmeal was thin most mornings. However, there is a good variety of others foods.
The location is excellent - close to many restaurants and major highways.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank anita057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, Manager at Fairfield Inn & Suites Portland South/Lake Oswego, responded to this reviewResponded August 16, 2015

Thank you for sharing your experience at the Fairfield Inn & Suites Portland South/Lake Oswego!

Sorry for the late response! My name is Patrick and I’m actually the new Operations Manager at the property and I’m getting caught up on all our reviews!

As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Patrick McQueary
Operations Manager
Fairfield Inn & Suites Lake Oswego
patrick.mcqueary@marriott.com
(503)670-7557

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2014

We stayed hear for two nights for our daughters softball tournament. The location here is great. Right off the highway, next to a couple of big restaurants. On the first night the front desk clerk named Christian was so great with the kids. He helped them all connect to the wifi in the lobby. Later that night and the next night Jay came in. He couldn't be more helpful or friendly. The staff here are great! The breakfast each morning was fantastic! The staff even came in a bit early each day to set it up as our girls had to leave each day by 6:40am. We had a big BBQ on their courtyard. I would definitely recommend this hotel when travelling to Lake Oswego!

  • Stayed: June 2014, traveled with family
    • Value
    • Location
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1  Thank smithfamily64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Front Office Manager at Fairfield Inn & Suites Portland South/Lake Oswego, responded to this reviewResponded July 3, 2014

Dear Smith Family!

WOW! Thank you so much for the rave review! I will be sharing your feedback with my staff and I will make sue Christian and Jay receive proper kudos!!!

Thank you so much for taking the time to share your experience with us and other travelers. We truly appreciate it!

-Heather Cavallucci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2014

This budget hotel is conveniently located right off the highway. It is walking distance to restaurants and to a Trader Joe's market. The rooms are updated, beds are comfortable and the electronics are modern. WiFi is free and stable. The staff is friendly and helpful. Breakfast is basic and not overly healthy, but is not bad for a Marriott property.

Room Tip: If you are a light sleeper, ask for a room away from the freeway (east side).
  • Stayed: June 2014, traveled as a couple
    • Value
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2  Thank TucsonTeeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, Manager at Fairfield Inn & Suites Portland South/Lake Oswego, responded to this reviewResponded August 16, 2015

Thank you for sharing your experience at the Fairfield Inn & Suites Portland South/Lake Oswego!

Sorry for the late response! My name is Patrick and I’m actually the new Operations Manager at the property and I’m getting caught up on all our reviews!

As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Patrick McQueary
Operations Manager
Fairfield Inn & Suites Lake Oswego
patrick.mcqueary@marriott.com
(503)670-7557

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

This is our 2nd time at this Marriott and its great if you want to doing shopping! Its central to Downtown, Woodburn Outlet Store, Washington Square Market, Costco, Trader Joe. The hotel is nice and clean. Service from the staff is great. They now serve hot breakfast which is was better then their microwave breakfast sandwiches.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
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2  Thank kooskorner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, Manager at Fairfield Inn & Suites Portland South/Lake Oswego, responded to this reviewResponded August 16, 2015

Thank you for sharing your experience at the Fairfield Inn & Suites Portland South/Lake Oswego!

Sorry for the late response! My name is Patrick and I’m actually the new Operations Manager at the property and I’m getting caught up on all our reviews!

As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Patrick McQueary
Operations Manager
Fairfield Inn & Suites Lake Oswego
patrick.mcqueary@marriott.com
(503)670-7557

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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