Management will hurt this property. I am in the process of writing to the Chamber, BBB, and Attorney General's office. I will not stop until management feels some heat. Hopefully, someone worthy and unemployeed with family will take her job! I had an issue with a room that was attached to a reservation number. The error came for the agent in Pheonix. La Granda management knew this and went ahead with a cancelled reservation and illegally charged my credit card. They claimed I did not cancel in time not knowing that their coorperate customer service ratted them out on the error. They charged my credit card and coorperate is refunding hte amount, but management could care less and was sarcastice about hte situation. Eastern Oregon parents of athletes...boycott this place. Trashy business practice!
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- Also Known As:
- Best Western La Grande
- La Grande Best Western