I travel a lot for work and stay at lots of hotels, I checked into this one and noticed ashes in my window seal after I was all ready situated. I was busy with work so I forgot to let the front desk clerk know about the ashes, plus I didn't want to move rooms so I thought it wasn't that big of a deal. I only stayed one night and I wasn't even there much. Two days latter my account is over drawn because of a $300.00 charge from this hotel. when I called to bring the mistake to their attention they informed me it wasn't a mistake, it was because I smoked in the room. I told her I didn't smoke in the room and theres no way she can say the room smelt like smoke. she said it didn't but the house keeper found ashes in the window seal. I explained to her that the ashes were there when I checked in. She didn't believe me and refused to refund my money. Be careful not only does this hotel have lousy house keeping, but they will charge you for things you didn't even do and not even ask, listen, or believe you when you explain.
- Official Description (provided by the hotel):
- Comfort Inn & Suites is Located in Central Klamath Falls,Oregon! this hotel offers to all guest a full hot breakfast with scram eggs, sausage, pasteries,hot and cold cereals a hot and cold beverage station and much more. For your enjoyment in all our rooms we have installed 37 inch flat screen tv's! Once you have stayed with us you will know we offer the best hospitality in the basin! We offer Business and Group-tour rates call the hotel direct and ask for our Sales Department! ... more less
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