We stayed 2 nights at the Running Y at the end of May. The property is beautiful and we had such high hopes. Our 1st disappointment was when the room keys did not work. My husband had to run down to the front desk to have it corrected while I stood in the hallway with our daughter and all our luggage. The front desk girl didn't even apologize! Our 2nd disappointment was when we realized there was not a map to the property in the room and had to, once again, go to the front desk to ask for one. The map should be offered at check in. That girl was either having a bad day or just didn't care. Not a good start to our stay.
The next disappointment was at dinner when we were told the kids meal was free. We didn't realize until the next day that we were charged for the kids meal. We didn't catch it because we didn't get an itemized receipt at dinner and when adding the dinner up we figured the extra was tax. Well, Oregon doesn't charge tax!
These really were just minor annoyances. The kicker, and the reason I decided to review the hotel, was when we returned from a long day sightseeing, at 4:30pm, and our room had not been cleaned! Really!
The only bright spot was the fitness center/pool. The ladies there were all very nice and helpful.
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- Also Known As:
- Running y Ranch Hotel Klamath Falls
- Running y Hotel