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“Helpful Staff”

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Holiday Inn Express Hotel & Suites Klamath Falls
Ranked #5 of 22 Hotels in Klamath Falls
Certificate of Excellence
Benton City, Washington
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Helpful Staff”
Reviewed September 1, 2013

The Staff was very helpful in making room for us a second night and they were kid friendly. Clean and comfortable room. NEEDED GPS to find hotel. Not exactly along the highway. Breakfast was great. Kids made friends with breakfast help.

Room Tip: Sizzler Restaurant across parking lot. Safeway Grocery Store across street.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DHigham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXKF S, Front Office Manager at Holiday Inn Express Hotel & Suites Klamath Falls, responded to this review, September 2, 2013
Thank you for the lovely review. I am glad that your family enjoyed your stay with us. I am not sure why we hard to locate with some GPS systems. We have been here for 5 years and should have been included by now. We are currently one of the hotels closest to the business district. Hope to see you again. Have a great day! Cathy
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266 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 28, 2013 via mobile

On our way to WA. We hoped to stay in Bend but did not make it that far we were told there is not much between Klammoth Falls and Bend, so we stopped for the night. We got last room in the hotel, which happened to be a suite. Room was clean, bathroom was big, beds were comfortable, staff was friendly. My only complaint was there was not enough hot water. Water was not cold, but I was worried my shower would turn cold. We would definitely stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hellcatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXKF S, Front Office Manager at Holiday Inn Express Hotel & Suites Klamath Falls, responded to this review, August 29, 2013
Thank you for your review. So happy that we had a room available for you as you traveled through Klamath Falls. Glad that you found your comfortable and spacious and the staff friendly. I am sorry the water was not very hot during your shower. I am sure maintenance found the source of the problem and had taken care of it since we have had no further issues. We hope to see you again on your next trip through Klamath Falls.

Have a wonderful day,
Cathy
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oregonians
Level Contributor
173 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed August 28, 2013 via mobile

Greeted and treated great at this motel. Although at a busy intersection it was extremely quite and a comfortable place to stay. Apples, coffee and newspapers in lobby at all times Nice indoor pool. Breakfast was the best we have had at any motel in this category. Delicious real sausage gravy w large yummy hot biscuits; the variety of items just too long to list. Room attendant was wonderful and we showed our appreciation with a larger tip.
Only negative was parking. For the amount of rooms there was little parking. Sets next to another motel and sizzler; we were told we could park at sizzler; we did; but didn't like it/ their parking was not big either. No street parking in this area. You just have to decide whose parking lot to invade and then do it. Each night we stayed was the same problem. All in all a great stay!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thetravelers66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXKF S, Front Office Manager at Holiday Inn Express Hotel & Suites Klamath Falls, responded to this review, August 29, 2013
We are happy that you enjoyed your stay with us. We do have a great breakfast with variety. Everyone can usually find something that they would like to have for breakfast. I am sorry you found parking difficult to find. Parking is most challenging in the Summer months when everyone is the busiest. Hope to see you again.

Have a great day!
Cathy
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Hayden, Idaho
Level Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 15, 2013

This Holiday Inn Express was a very pleasant surprise. The building/rooms are new, comfortable, very clean, and have roomy bathrooms. We had a "suite" which included a sofa couch, microwave and frig. The staff was friendly and helpful. The breakfast was in a spacious room that included coffee, juices, muffins, oatmeal, eggs, bacon, cereal, biscuits and gravy. The downsize is that is a ways from business 97, but is worth it. There is a Sizzler Restuarant (which we didn't try) right on the property. It was also very quiet and all rooms are non smoking.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerreG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXKF S, Front Office Manager at Holiday Inn Express Hotel & Suites Klamath Falls, responded to this review, August 18, 2013
Thank you so much for the lovely review. So glad that you enjoyed our nice, spacious suites. All of our rooms have microwaves, coffee pots and refridgerators which is very convenient for our guests. We do offer a fantastic complimentary breakfast to help our guests start their day off well fed. Hope to see you again soon. Best regards, Cathy
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Santa Clara, California
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 26, 2013

This was our second visit Klamath Falls in last 3 years and we chose Holiday Inn as compared to Best Western last time. Pretty good experience overall. Clean rooms, Quick housekeeping, Good channels on the TV, Good location too ( Close to Restaurants, Gas Station, Safeway).
Some things can be improved , Shower ( somehow our room shower was pathetic), if they can extend the breakfast till 10-1030 AM. But in any case it is a choice in Klamath falls.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iq1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXKF S, Front Office Manager at Holiday Inn Express Hotel & Suites Klamath Falls, responded to this review, July 28, 2013
Thank you for choosing to stay at our hotel. Our location is convenient for shopping and restaurants here in Klamath Falls. Sorry, that you didn't find our breakfast hours convenient. We have chosen our 3 hour block to be 6:30 to 9:30 to suit as many of our guests as possible. We hope to see you again on your next trip through Klamath Falls.

Best regards,
Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
263 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed July 6, 2013

A well situated hotel with excellent staff. Very clean and comfortable. Plenty of pillows, good Wi-Fi, what more could you ask for? Well, since you ask, an additional chair in the room would have been nice, but it's no big deal; that and a better breakfast. What we got was edible but nothing special, standard fare for a"free" motel breakfast. Overall a very enjoyable stay.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXKF S, Front Office Manager at Holiday Inn Express Hotel & Suites Klamath Falls, responded to this review, July 8, 2013
Thank you for staying with us and taking the time to post a review. We appreciate our guests' thoughts. We are happy that you enjoyed your stay with us. Our staff works hard to keep the hotel clean and accommodating for our guests. Sorry that you didn't enjoy the breakfast. We try to have a little bit of everything so everyone can find something that they enjoy. We do have several restaurants in the area that offer excellent breakfasts for those days when you want something different. Hope to see you again.

Best regards,
Cathy
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w0rldtraveler007
Level Contributor
170 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed July 2, 2013

The holiday Inn Express hotel and Suites in Klamath Falls meets my expectations for a comfortable room (and bed) at a reasonable price (though on the high end of reasonable in a town with no luxury hotels). There was a bit too much fragrance used near the elevators, but otherwise you could tell the hotel was newer and clean. Aside from the Harley Davidson crew revving their engines early in the morning outside our window, the hotel was quiet and the room was comfortable. If passing through Klamath Falls again, I will stay at this hotel.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank w0rldtraveler007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXKF S, Front Office Manager at Holiday Inn Express Hotel & Suites Klamath Falls, responded to this review, July 5, 2013
Thank you for your review. We are a newer hotel and everyone works hard to keep it clean and in great condition. Our mattress are pillow top and our guests find them very comfortable after a long day on the road. We are glad you enjoyed your stay and hope to see you again.

Best regards,
Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Klamath Falls

Property: Holiday Inn Express Hotel & Suites Klamath Falls
Address: 2430 S 6th St, Klamath Falls, OR 97601-4342
Phone Number:
Location: United States > Oregon > Klamath Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Klamath Falls
#7 Family Hotel in Klamath Falls
#7 Business Hotel in Klamath Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Klamath Falls 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Beautiful scenery and a comfortable stay await you at our Klamath Falls hotel.In the Cascade Mountain Range, Klamath Falls, Oregon is a town with many natural attractions. The Holiday Inn Express Klamath Falls Central offers convenient access to all these attractions, as well as many businesses in the area. Visiting loved ones is easy with the great location of our Klamath Falls hotel. Klamath Falls Airport and the Amtrak train station are both just two miles away. Business travelers will benefit from our close proximity to area businesses, such as the corporate headquarters of JELD-WEN Windows and Doors, Oregon Institute of Technology and the Kingsley Field Military Air Force Base (ANG). Golf enthusiasts will be pleased to know that Running Y Ranch Golf Course, the only Arnold Palmer designed golf course in Oregon, is just 13 miles away. Our hotel in Klamath Falls is also close to some of Oregon s greatest natural attractions. Crater Lake National Park and the Lava Beds National Monument are both nearby. Other natural hot spots include Klamath Lake, Moore Park and the Link River Nature Trail. These are just a few of the many places that you can see during your stay at our hotel in Klamath Falls. Conveniently located and equipped with amenities such as an indoor pool and a complimentary hot breakfast each morning, our Klamath Falls hotel is the best place to base your Oregon adventure. ... more   less 
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Holiday Inn Express Hotel And Suites Klamath Falls

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