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“Very Nice Hotel but...”

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Best Western Plus Hood River Inn
Ranked #3 of 8 Hotels in Hood River
Certificate of Excellence
GreenLeadersBronze level
Camano Island, Washington
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very Nice Hotel but...”
4 of 5 bubbles Reviewed July 31, 2012

This Best Western property is above average compared to other Best Western hotels/motels I've stayed at. The north facing rooms have a spectacular view of the Columbia River and the hills in Washington state compared to the south facing rooms looking onto the parking lot. The east wing rooms are very nice but as you get further from the lobby the closer you are to I-84 traffic noise. I echo the complaint about the 4pm check-in time. I've stayed at hundreds of hotels and rarely see check-in so late. To me that implies they don't have the staff to get the rooms ready in three plus hours. Reception said to call them to find out if my room was ready when they should be calling me instead, as a courtesy . At 4pm, the lobby got real busy as everyone desended to complete check-in. The breakfast voucher was a nice touch. The restaurant has an outdoor deck facing the river.

Room Tip: Get a second floor river facing room, if possible.
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PDX-Traveler-Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review, August 2, 2012
Dear PDX-Traveler-Guy, Thanks for your review and for the kind comments about the quality of our rooms and our unique guest breakfast. I am sorry that the guaranteed 4 p.m. check in time was frustrating for you and that we did not do a better job of communicating with you. On most days the check in times are balanced and things work very well so that most all requests for early check ins can be met. But on summer Fridays and Saturdays nearly half of our guests are here to attend weddings with special room location requests and it is not unusual for many to show up for check in as early as 10 a.m. Being that our checkout time is a generous twelve noon and many guests even request late check outs, you're right, it is difficult to accommodate the very early arrivals and still have all rooms cleaned in just a few hours. We do our best to honor all special requests and do hope that should you have occasion to visit us again that we will be more able to honor yours. I promise you, we will do our best!
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2,404 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Panama City Beach
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed July 31, 2012

Stayed for 1 night. Great Hotel right on the river. Was a little disappointed that the majority of the Kite Boarding was downriver on the other side of the bridge. The hotel is in a beautiful location with a great lawn out back. The girls had a blast chasing each other, rolling down the hill and climbing on the rocks. We had a very good breakfast at the hotel the next morning and a nice family walk along the river. My only regret was that we missed the little town of Hood River hanging at the hotel.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichwithGirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review, August 2, 2012
Dear Richwithgirls, Sounds like you had a great family vacation. Thanks for making us part of it and we appreciate you taking the time to write a review. We hope to see you again on "Western Swing III.
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Houston, Texas
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 28, 2012

Really great for families that are outdoor activists. Close to wind surfing, sailing at a marina. Stay on second floor and up. Nice patio so you get a view and people on the walking path aren't right in front of you. Liked the restaurant. Good food and view of the river. Close to Mt. hood and dive on Fruit Loop drive is beautiful. All the fruit trees, so nice. Room was nice and slept well.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelladybug14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review, August 2, 2012
Dear Debbie C, I am so glad the Hood River Inn was a part of your "Columbia River Gorge" experience. We are very lucky to be located in the center of it all and it sounds like you had a great time in and around Hood River. We look forward to having you stay with us again soon.
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plumas co.
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 28, 2012

My wife and I stayed for a night on our way through and were thoroughly delighted. We loved our 3rd floor room in the East wing. We were near the elevator and never heard a sound. We also had a private balcony overlooking the River and the bed was really comfy. I had the pasta dish in their very nice restaurant and can say it was one of the best I have ever had.....and I have had many dishes of pasta in my life. Breakfast was also excellent. The location is great. You will hear some road and bridge noise from your balcony, but the view and location are worth it. You can walk along the river for a mile or so and just enjoy.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vistaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review, August 2, 2012
Dear Vistaman, Thank you for such a kind review. I am thrilled to hear you enjoyed our location, the comfy bed and the pasta dish in "Riverside" from our our "world class" chef. We hope you and your wife will join us again soon.
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minneapolis, MN
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed July 26, 2012

Pleasantly surprised. We had a clean, comfy, and spacious first floor(updated) room overlooking the river. Unfortunately, due to the fact there is a walking trail right outside the door, we kept our curtains closed so we had to step outside to enjoy the view. The cars crossing the bridge make
a bit of racket, but after awhile it becomes white noise :) On the opposite side of the hotel you'll have to deal with highway noise. But the room itself was fairly quiet and we were able to sleep just fine. The complimentary breakfast was very good and is served to you in the inn's restaurant that includes a great view of the river. We're early risers so we were seated and served immediately, but this being a large inn I have to assume there is a wait when the inn is full and everyone shows up at the same time.
Overall, a nice place and would stay there again.

Room Tip: Ask for a room on the river-side with a balcony. If you're in a hurry,get to breakfast early
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rmc76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review, July 27, 2012
Dear RMC76, I am thrilled to hear that we pleasantly surprised you and happy that you enjoyed our spacious rooms and great location. Please come back and stay with us again soon.
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Austin, TX
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 26, 2012

We had a really nice stay at Best Western Plus Hood River Inn when we went for a wedding weekend. I highly recommend staying either on the 1st floor, river side-- you get a sliding glass door that opens out to a nice sitting area by the river-- OR the 3rd floor, river side. For some reason, the second floor's windows don't open? Also-- highly worth paying extra money for river view, and ask for quieter rooms away from highway.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Guila-Monster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review, July 27, 2012
Dear Guila Monster, Thanks for your kind review. I am glad you enjoyed our riverfront location. Hood River is a very popular wedding destination and I am pleased that we were an enjoyable part of the wedding weekend. We look forward to welcoming you back again soon.
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Los Angeles, California
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed July 26, 2012

We spent a night here in July.

Our check in was chaotic, rooms are not available until 4 PM and there were lots of people including at least 1wedding party that arrived earlier. There was only 1 clerk and she was harried.
4 PM is a late check-in as most people seemed to check out early so $180 for 16 hours.

Our room was fine with a nice view of the river, clean and spacious. A basic but clean bathroom. The windows are sealed so even though it was lovely weather one had to run the ac all the time -- I hate this feature.

The hotel is only within walking distance of some fast food restaurants off the highway.

We had dinner in town at The Sixth Street Bistro -- excellent. Breakfast in the hotel was fine, oatmeal is oatmeal.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marianneNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CVHinman, General Manager at Best Western Plus Hood River Inn, responded to this review, July 27, 2012
Dear Mariannenyc, I am sorry that check in was so chaotic for you. We do our very best to accommodate early check ins and in fact prefer to spread check ins throughout the day. The 4 p.m. check in time you mentioned is not a fixed time but a guaranteed no later than time. Thank you for your kind comments about our clean and spacious rooms. Please consider giving us another opportunity to serve you, we'll do our very best to make your next stay a great one!
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Additional Information about Best Western Plus Hood River Inn

Property: Best Western Plus Hood River Inn
Address: 1108 E Marina Way, Hood River, OR 97031-2378
Phone Number:
Location: United States > Oregon > Hood River
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Hood River
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Hood River Inn 3*
Number of rooms: 194
Official Description (provided by the hotel):
Hood River's ONLY waterfront lodging and dining, on the breathtaking Columbia River with convenient access to all activities. Featuring rooms for every budget; from riverview rooms and suites to standard no-view rooms. Rooms feature mini-fridges, microwaves, hairdryers, irons & board, coffee makers, and high-speed wifi. Enjoy a delicious meal at the Riverside restaurant or Cebu Lounge. Take a dip in our gorgeous riverside pool and spa, or relax in the sauna. We pride ourselves on delivering excellence in customer service and high quality cleaning standards. Our friendly, helpful staff is ready to ensure a memorable stay. ... more   less 
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Also Known As:
Best Western Plus Hood River Hotel Hood River
Best Western Hood River
Hood River Best Western

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