Mt. Hood Railroad did a great thing by rescheduling us when the trip turned snowy and icy and we were unable to make the departure. An hour drive turned into 2 hours and still didn't make it to Hood River. So kudos to them for accommodating us for a different day after Christmas. That is the only reason this is getting 2 stars.
Now I get the train is old and a bit run down. However, the employees uniforms don't need to follow. "Chef" coats are to be clean, crisp and free of stains. Same goes with Santas costume. This should be a no brainier. Also, a smile would be great. The kids were a bit confused and disappointed in the tickets that were supposed to be gold not black and white and in the conductor who just made random punches in them over their heads. My three year old was confused that there was no letter punched in it. Onto caroling, great idea, even better if the piped in music was turned off. Didn't have the cookies and hot chocolate so can't say much there other than I wouldn't want to take food from unclean workers. Nuff said. We were all put off by the hobo stumbling around shouting out random things. We get that in Portland for free. Now if some other characters of the book made appearances than it would make more sense. Finally, the guy with the monotone voice who talks occasionally and reads the story. This guy needs a different job. It just sounded depressing. Also, not everyone is sitting the same direction so to say Santas house is to your left is incorrect. There is a cute house on one side of the tracks and an ugly wear house on the other which one would you think Santas house would be? My three year old put it perfectly "That wasn't the Polar Express when do we get to do that?".
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