The Columbia Gorge Hotel is an historical landmark. They have the ambience in their restaurant with inner seating, but the sun room (on the north side facing the Columbia River is the most used). But what a disappointment with the food quality and unorganized staff. We were told by a subservient waitress that one leader wants to seat everyone and isn't happy when other servers do some seating especially when backed up. His attitude is rough, isn't kind to his co-servers, doesn't smile, and has no emotional intelligence. He is a micromanager and clearly hasn't been properly trained. He doesn't welcome the guests. Rather than getting my coffee, he began setting another table.
We primarily ate breakfast there. On day 1 I had the chicken fried steak which likely was frozen and then deep fried. I didn't taste fresh. The toast was touted as being home made, but had a funny taste. On day 2, I ordered English muffins with an omelet and fruit, but got their same toast and potatoes with no fruit. Yesterday, I ordered oatmeal mush - could they screw up mush? Well, the mush was good, but the English muffin was floppy, untoasted on one side, and had that same bad taste on the other side. I realized that the toast was being done on the flat top that wasn't cleaned of old oils and grease for some time - hence the bad taste. I sent back the muffin. My bill was credited. The waitress said with eyes rolling that they don't even have a toaster in the kitchen. What??!! This is unacceptable. So I rate this restaurant very poor food quality, but high marks on ambiance and views of the Columbia River. Why can't they combine both. I bet Robert Irving of Food Network's Restaurant Impossible would have a disastrous time finding all the dirt in this kitchen. Likely the chef needs to be changed out for another one.
Be careful with this restaurant!! Enjoy the foods and the oatmeal which they haven't screwed up so far!
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