Chose to stay here after a friend's strong recommendation as THE place to stay in Hillsboro. First time staying at the Orenco, didn't know what to expect so there were some quirky things. NOTE: Be sure to bring your cell phone along in order to call on-site Hotel Manager if you have any questions/issues.
There is no traditional hotel greeter/reception area for check-in. It is self-service. Once you find the hotel door (one with the U.S. flag and Oregon flag). A sealed envelope with your name will on the LEFT side of a letter box. Directions/Access to your hotel room and access to "lobby" will be in the letter. If you have problems, call the # provided on the front door. Gina, the on-site hotel manager will assist.
I can easily see this self-service check-in/check-out a bit frustrating especially if I had arrived late night in a dark neighborhood either alone or with family and be it my first time. It could easily leave a bad first impression. SUGGESTION: When guests make reservations, email / leave a message with them check-in/check-out instructions so they know what to expect.
It is on-street parking only. There is no parking lot, do not park behind the Orenco, it is reserved for the surrounding businesses' patrons. Found parking easy enough, around the corner near the Central Park and then later moved the car to be in front of the hotel itself. I can see it may be an issue depending on neighborhood traffic/parking situation.
It is a GREAT location with walking access to handful of restaurants and Starbucks. Plus a small market (think small Trader Joe's/Whole Foods). Once you parked you really don't need to drive if you don't want to do shopping. Some of the restaurants will even deliver to the hotel/neighborhood. Nice perk. Like the small Central Park that's just across the street, even saw folks doing Yoga/Tai Chi in the early evening.
There are no traditional key card or key to the hotel room. You gain access to the hotel room via a 4-digit code, which I presume that it would've been changed daily after previous guest checked out or while serving. I reserved late so what was left was the Executive King, which was a room below street level (think basement), had to walk down a couple of steps. The room was nicely decorated with a HUGE TV, DVD player, and ample cable. It definitely had a boutique feel to it. The room had a french door that opened small court yard / patio facing the street (below street level). Nice if you're a morning person to enjoy the Oregon cool summer mornings.
It had a microwave, small fridge, mini-bar stocked. Water bottled is complimentary (didn't use it though) Coffee maker with ample selection of tea as well. What was nice was underneath the TV was a small tray of essentials like glasses, flatware, plates, coffee mugs, etc.
The king size bed was very comfortable with ample pillows. There were all types of different books if guests wanted to do some reading. Had a small sofa at the end of the bed.
No bathtub, only a corner shower stall. No lotion only soap. There was a small basket with ear buds, wet ones, q-tips near the sink so that was nice. So if traveling with young kids, it may be an issue for some. There was a waffle towel guest robe hanging on the door but I noticed there were holes in it so probably not the experience the hotel was vying for. SUGGESTION: Either offer a nice plush robe or remove it altogether. Offering a holey robe isn't really a plus on guest experience.
The hotel room I stayed at had 3 possible entrance into it so it was a bit odd. I had to worry about locking the external entrance door, the french door, and also the door within the building to the lobby. Didn't feel unsafe at any time but just a bit odd.
The lobby needed a different 4-digit code if guests want to enter from the street side. My hotel room being right below the lobby had a door that leads to stairways to the lobby. There is no hotel rep inside the lobby. So if you need help, call the 1-888 number to get the on-site mgr.
Lobby had a full DVD library but I didn't pay attention to what were the selections available. More books to choose. A chess set aside. There was a computer with internet access.
Continental Breakfast/Snack Bar was a very nice surprise. Wasn't expecting it and on the table, a small basket was stashed with muffins, bagels, danishes. A choice of tea/coffee utilizing the Krups single-serve coffee maker. A tiny table-top fridge filled with yogurts. Fresh fruits like oranges and apples. Along with breakfast bars and instant oatmeal packets. Plus small household ice machine and water dispenser. Everything was nicely organized and welcoming.
One perk I didn't utilize was all hotel guests have complimentary passes to the nearby LA Fitness (less than 2 miles away) so even if no pool on-site (thinking kids), guests can still splash in the pool by going to the gym. Kind of nice. Didn't take advantage of it though.
All in all, I'd book it again if I was traveling on business or as a get-away. Not sure if I'd recommend families.
- Official Description (provided by the hotel):
- As a guest of The Orenco Hotel, you will experience a level of amenities and luxury unsurpassed in Hillsboro or on the entire west side of Portland for that matter. All of our comfortable Suites feature large flat screen televisions, free cable TV, DVD players libraries, free wireless internet, refrigerators, complimentary bottled water, coffee and tea service and premium beds. Once you've experienced our own distinct brand of luxury, you and your guests simply won't stay anywhere else. ... more less
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- Also Known As:
- The Orenco Hotel Hillsboro
- Orenco Station Manor Hotel
- Orenco Station Manor Hillsboro