We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“City Feel in the Suburbs”
Review of The Orenco

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The Orenco
Ranked #3 of 19 Hotels in Hillsboro
Certificate of Excellence
Foster City, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“City Feel in the Suburbs”
Reviewed August 7, 2012

Chose to stay here after a friend's strong recommendation as THE place to stay in Hillsboro. First time staying at the Orenco, didn't know what to expect so there were some quirky things. NOTE: Be sure to bring your cell phone along in order to call on-site Hotel Manager if you have any questions/issues.

CHECK-IN/CHECK-OUT Process
There is no traditional hotel greeter/reception area for check-in. It is self-service. Once you find the hotel door (one with the U.S. flag and Oregon flag). A sealed envelope with your name will on the LEFT side of a letter box. Directions/Access to your hotel room and access to "lobby" will be in the letter. If you have problems, call the # provided on the front door. Gina, the on-site hotel manager will assist.

I can easily see this self-service check-in/check-out a bit frustrating especially if I had arrived late night in a dark neighborhood either alone or with family and be it my first time. It could easily leave a bad first impression. SUGGESTION: When guests make reservations, email / leave a message with them check-in/check-out instructions so they know what to expect.

PARKING
It is on-street parking only. There is no parking lot, do not park behind the Orenco, it is reserved for the surrounding businesses' patrons. Found parking easy enough, around the corner near the Central Park and then later moved the car to be in front of the hotel itself. I can see it may be an issue depending on neighborhood traffic/parking situation.

LOCATION
It is a GREAT location with walking access to handful of restaurants and Starbucks. Plus a small market (think small Trader Joe's/Whole Foods). Once you parked you really don't need to drive if you don't want to do shopping. Some of the restaurants will even deliver to the hotel/neighborhood. Nice perk. Like the small Central Park that's just across the street, even saw folks doing Yoga/Tai Chi in the early evening.

HOTEL ROOM
There are no traditional key card or key to the hotel room. You gain access to the hotel room via a 4-digit code, which I presume that it would've been changed daily after previous guest checked out or while serving. I reserved late so what was left was the Executive King, which was a room below street level (think basement), had to walk down a couple of steps. The room was nicely decorated with a HUGE TV, DVD player, and ample cable. It definitely had a boutique feel to it. The room had a french door that opened small court yard / patio facing the street (below street level). Nice if you're a morning person to enjoy the Oregon cool summer mornings.

It had a microwave, small fridge, mini-bar stocked. Water bottled is complimentary (didn't use it though) Coffee maker with ample selection of tea as well. What was nice was underneath the TV was a small tray of essentials like glasses, flatware, plates, coffee mugs, etc.

The king size bed was very comfortable with ample pillows. There were all types of different books if guests wanted to do some reading. Had a small sofa at the end of the bed.

No bathtub, only a corner shower stall. No lotion only soap. There was a small basket with ear buds, wet ones, q-tips near the sink so that was nice. So if traveling with young kids, it may be an issue for some. There was a waffle towel guest robe hanging on the door but I noticed there were holes in it so probably not the experience the hotel was vying for. SUGGESTION: Either offer a nice plush robe or remove it altogether. Offering a holey robe isn't really a plus on guest experience.

The hotel room I stayed at had 3 possible entrance into it so it was a bit odd. I had to worry about locking the external entrance door, the french door, and also the door within the building to the lobby. Didn't feel unsafe at any time but just a bit odd.

LOBBY
The lobby needed a different 4-digit code if guests want to enter from the street side. My hotel room being right below the lobby had a door that leads to stairways to the lobby. There is no hotel rep inside the lobby. So if you need help, call the 1-888 number to get the on-site mgr.

Lobby had a full DVD library but I didn't pay attention to what were the selections available. More books to choose. A chess set aside. There was a computer with internet access.

Continental Breakfast/Snack Bar was a very nice surprise. Wasn't expecting it and on the table, a small basket was stashed with muffins, bagels, danishes. A choice of tea/coffee utilizing the Krups single-serve coffee maker. A tiny table-top fridge filled with yogurts. Fresh fruits like oranges and apples. Along with breakfast bars and instant oatmeal packets. Plus small household ice machine and water dispenser. Everything was nicely organized and welcoming.

One perk I didn't utilize was all hotel guests have complimentary passes to the nearby LA Fitness (less than 2 miles away) so even if no pool on-site (thinking kids), guests can still splash in the pool by going to the gym. Kind of nice. Didn't take advantage of it though.

All in all, I'd book it again if I was traveling on business or as a get-away. Not sure if I'd recommend families.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IWillAdvise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith W, Manager at The Orenco, responded to this review, August 21, 2012
Thank you so much for leaving such a detailed review for us. We have a couple comments that might help you and our future guests.

Our SpeedKey check in and out system, while it is different from a traditional hotel we have worked very hard to make this as seamless as possible for our guests. As you mentioned we always have a onsite manager available at a moments notice should you have any trouble at all. We do send a confirmation for your reservation via email with all the instructions for check in and out. We don't want our guests to be surprised by the lack of a front desk.

We are happy to hear your were comfortable in our Executive Court Yard King room. We have a variety of room types to suit any guests needs all featuring different amenities such as our Luxury Jacuzzi King featuring a jacuzzi bath tub or our King and Queen Studio featuring full kitchens and balcony seating areas.

We were upset to hear that the robe in your room had holes in it, we are having this robe replaced.

As always we really appreciate your comments and suggestions they truly do help us to improve our experience for all our guests.

Thank you,
Keith Westgaard
General Manager
The Orenco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

241 reviews from our community

Traveler rating
    170
    45
    11
    7
    8
See reviews for
48
66
44
84
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
Plano, Texas
Level Contributor
150 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 22, 2012

Awesome location..wonderful but room temperature was very cold..every morning at about 4 AM I was awakened by a blast of chilly air..and the temp outside was about 60 degrees..from the first of my 6 night stay I called to have air adjusted..after having to listen to how I was the first to ever mention it..air conditioning is centrally controlled..had to call almost every day--even though I said..hey I am going to be here for 6 nights..sooo..this is why I give it a mixed review..everything else was wonderful..

Room Tip: do not stay in C2 unless you like a very chilly room
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank O T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith W, Manager at The Orenco, responded to this review, August 10, 2012
Thank you so much for leaving your review we are so glad you enjoyed the location, our hotel is in such a great spot for our guests to walk to many amenities such as shopping and restaurants and the park.

We want to take this time to apologize for the air conditioning during your stay, we try very hard to keep the air at a comfortable temperature for all our guests. We are always available at a moments notice to adjust the temperature for our guests. We hope you will come and stay with us again in the future

Thank you,
Keith Westgaard
General Manager
The Orenco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 15, 2012

We are very glad we chose to stay here. Good location. Quiet. Great experience.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LJtravelertexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 28, 2012

This is really a condo complex and not a hotel. There is no front desk, no bell staff, no restaurant, no room service, no valet parking...what you will find instead is a home away from home.
You arrive to a front door, just like the front door of any home, where you will find a message box with envelopes in it. Find the envelope with your name on it and inside you will find the codes for the front door and your room door. Once inside you will find a self-serve lobby area where you will find snacks, muffins, coffee, tea and a large DVD collection. There is also a desktop PC and printer for guest use. If you need assistance, there are contact numbers you can call and someone comes on site fairly quickly. Check in is also done by phone.

They have various room styles to choose from. Ours had a full kitchen with all the necessary utensils so you could could a leisurely meal and sit back and relax while enjoying a DVD. There are a couple of restaurants within easy walking distance and for those who can't live without it, a Starbucks at the end of the block. There are several other dining options within a short drive too. This place is far enough away from the city that it feels like you are in a resort town while you are only 20 minutes drive from downtown Portland. For those choosing not to drive, there is a station to the light rail a short walk away (about 5 blocks) that will take you downtown.

The room was large and comfortable. The bed was on one side towards one corner facing a door to a small balcony. The kitchen was on the opposite side of the room but on the corner away from the bed. The washroom had a shower but no tub which made it more spacious. Everything was very clean and organized. I believe the bed was made of memory foam or had a thick memory foam topper. This was my first go at memory foam so it took a little bit for me to get used to it. There were plenty of towels etc that we did not need them to refresh the room for our second night. No parking lot but plenty of street parking around the complex.

Check out is another call and they email you the final statement. I was not sure what to expect when we first booked but after this visit, I would not hesitate to return for another peaceful stay to relax, slow down and unwind.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank westcoaster14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith W, Manager at The Orenco, responded to this review, August 10, 2012
Thank you so much for your detailed review, we know our guests rely on reviews such as this to help make their choice to stay with us. We are so happy to hear that you found our trademarked SpeedKey check in and out service to work seamlessly for you, We have worked hard to make this process simple and easy for our guests.

We are always happy to get such nice compliments and comments from out guests and we look forward to having you come and stay with us again.

Thank you,

Keith Westgaard
General Manager
The Orenco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasanton, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 28, 2012

Great place to stay while you are visiting Intel for business. Very private and close to a couple of nice restaurants and starbucks.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mx m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
2 reviews
Reviewed June 26, 2012

I have stayed here 3 times and will continue to stay whenever I can afford it. I did notice the pricing went up $50 in the total area, my only disappointment. Everything else was amazing. Manor Fireplace Queen. All rooms can't be beat.

Room Tip: All photos on website are very true to life. And appear to be updated regularly.
See more room tips
  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Candice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 23, 2012

We had the pleasure of staying at this property for two nights last week in a double queen room with balcony in room B2. The room has extra nice furnishings, a great kitchen and a comfy chaise and rocking chair on the balcony that overlooks the adjacent building and street, which is tree lined and simply lovely. We were welcomed with a tasty bottle of local pinot noir included in our package and a very well stocked front room that has a bookcase and wonderful selection of movies to borrow. All the comforts of home are within close reach. The location was just perfect for us as it is a quick few blocks from the MAX station through a newer, safe, pretty area of shops and town homes and near a very lovely neighborhood park as well. We arrived on a Sunday when the farmer's market was on just behind the property and it was delightful to browse through to pick up lunch and some snacks. Friendly area, nicer markets and restaurants within walking distance and ample free and convenient parking made this an easy and relaxing stay. We even found gelato and Indian food to sample. Great secure check in and communication was a snap. This property was as nice as the Q property in New Mexico and has an equally fun local vibe. Perfect! We will return.

Room Tip: A suite would be nice for a romantic stay but the double with kitchen is perfect for a small family.
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oregonbasedtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hillsboro hotels
1.8 mi away
Embassy Suites by Hilton Portland Hillsboro, Oregon
1.0 mi away
Larkspur Landing Hillsboro
Larkspur Landing Hillsboro
#8 of 19 in Hillsboro
4.0 of 5 bubbles 162 reviews
0.2 mi away
Holiday Inn Express Portland West/Hillsboro
Show Prices
Show Prices
Show Prices
1.8 mi away
Hampton Inn & Suites Portland / Hillsboro-Evergreen Park
0.7 mi away
SpringHill Suites Portland Hillsboro
1.1 mi away
Holiday Inn - Hillsboro
Holiday Inn - Hillsboro
#9 of 19 in Hillsboro
4.5 of 5 bubbles 29 reviews
Show Prices
Show Prices
Show Prices

Been to The Orenco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Orenco

Property: The Orenco
Address: 1457 NE Orenco Station Pkwy, Hillsboro, OR 97124-5074
Phone Number:
Location: United States > Oregon > Hillsboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #3 of 19 Hotels in Hillsboro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Orenco 3*
Number of rooms: 11
Official Description (provided by the hotel):
As a guest of The Orenco Hotel, you will experience a level of amenities and luxury unsurpassed in Hillsboro or on the entire west side of Portland for that matter. All of our comfortable Suites feature large flat screen televisions, free cable TV, DVD players libraries, free wireless internet, refrigerators, complimentary bottled water, coffee and tea service and premium beds. Once you've experienced our own distinct brand of luxury, you and your guests simply won't stay anywhere else. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity and Priceline so you can book your The Orenco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Orenco Hotel Hillsboro
Orenco Station Manor Hotel
Orenco Station Manor Hillsboro

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing