I've eaten breakfast here many times and have found the servers to be very friendly. For some reason though, my food is almost always cold. The restaurant itself is also very cold, so it's not comfortable to eat there. Not sure I'll go there any more.
Some of the food items are pretty good when cooked correctly and served hot! I love their pumpkin pancakes and some other specialty items that are not always available. Some foods are sickenly sweet and not at all appealing to me (like the cheesecake filling). I wish they would concentrate on serving good quality food and maybe a little less variety.
Another area that could be greatly improved is restaurant and, in particular, bathroom cleanliness.