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“Last place on earth...”

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Comfort Inn & Suites Hermiston
Ranked #5 of 7 Hotels in Hermiston
Eugene, Oregon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Last place on earth...”
Reviewed January 3, 2013

Front facing rooms have a view of a plant belching smoke. Rear facing rooms face a huge parking lot of 18 wheelers warming up or cooling off. The staff acts like prison guards. Couldn't accommodate a late checkout in a near empty hotel. We have business traveled fro 20+ years. Never again at this place.

Room Tip: Stay in your car.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rod K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Comfort Inn & Suites Hermiston, responded to this review, July 1, 2014
Thank you for taking the time to respond to our survey about your recent stay.

We will be using this information to make your next stay enjoyable.



Sincerely

The Staff of Hermiston Comfort Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
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    8
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30
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Philippines
Level 5 Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 29, 2012

I might not stay here again except that the others with this chain in this area are in worse condition and old. The only thing that sets this apart is convenience (close to the interstate) and indoor pool/hot tub, which matters to me. But spending $30 more than the other places hurts when I have to put up with the negatives.

The main negative was how UN-helpful the front desk was. I have a frequent user card with Choice Hotels. So normally when I ask to stay an hour late, they say no problem. This time, the front desk lady said probably not but she would ask the room service manager when she arrived.

The room was just average. Trucks sat outside the window idling all night long. The shower head was only partly functional. The floor of the bathtub was slippery.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlennC48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Comfort Inn & Suites Hermiston, responded to this review, July 1, 2014
Thank you for taking the time to respond to our survey about your recent stay.

We will be using this information to make your next stay enjoyable.



Sincerely

The Staff of Hermiston Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Oregon
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 26, 2012

This hotel is right off the I-84 interstate next to a gas station. The room was pleasant, spacious and clean. The bed was comfortable. I like the full size tub in the room. The trucks parked next door were not noisy nor was the traffic. Did hear people shutting doors but for the most part it was quite. Husband loved the pool and hot tub. The price was fairly reasonable. Do not know how breakfast is since I have to leave before it is served. Yes, I would stay again.

Room Tip: We slept on the side closest to the gas station, on the end downstairs.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Comfort Inn & Suites Hermiston, responded to this review, July 1, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!



The Staff of Hermiston Comfort Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albert, Canada
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 6, 2012

I've generally been pleased with every Comfort Inn I've stayed in and this was no exception. Comfortable, spacious and clean room, friendly staff and a decent breakfast (if you omit the artificial scrambled eggs). In this case though, there is a kicker. The hotel is right across the highway from a large confined feeding operation that substantially assaults the olfactory system. In practice, what this means is you don't dare open the window to your room and hence the air conditioner runs all night which detracts from the peace and quiet. Also, the hotel is five miles out in the country, away from anything resembling a decent restaurant. Handy to the highway though if you're just staying the night and motoring on.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank halotic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Comfort Inn & Suites Hermiston, responded to this review, July 1, 2014
Thank you for taking the time to respond to our survey about your recent stay.

We will be using this information to make your next stay enjoyable.



Sincerely

The Staff of Hermiston Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 4 Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 5, 2012

Stayed overnight after two day business in Ontario - driving back to Portland on the way home - we stopped by in to sleep. Mattress was horrible - couldn't sleep all night at all! Food was not that great. Not recommendation unless they need to replace mattress and to improve the quality of breakfast meal.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teresa9093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Comfort Inn & Suites Hermiston, responded to this review, July 1, 2014
Thank you for taking the time to respond to our survey about your recent stay.

We will be using this information to make your next stay enjoyable.



Sincerely

The Staff of Hermiston Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Grande, Oregon
Level 4 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 28, 2012

I've stayed here several times. Close to the freeway and handy. But... the disadvantages outweigh proximity. 1) fitness room is poorly outfitted and overheated. The squeaky treadmill is an inconvenience, but the fact that no one ever seems to know how to turn down the thermostat is a problem. 1a) no safe place to go for a walk. 2) No decent coffee nearby. 3) last time I stayed there, I checked in early and the desk clerk put me in a first floor room next to the elevator and next to the trucks rolling by behind. The rumbling was disturbing.

I'm a Choice Hotels member, and several times the staff have given me a nicer room. That's part of the reason I kept staying here. Now, it's the Oxford Suites when I stay in Hermiston. Less convenient to the freeway, but nicer with more amenities.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kath541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Comfort Inn & Suites Hermiston, responded to this review, July 1, 2014
Thank you for taking the time to respond to our survey about your recent stay.

We will be using this information to make your next stay enjoyable.



Sincerely

The Staff of Hermiston Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hermiston hotels

Denver, Colorado
1 review
Reviewed July 23, 2012

We ended up stranded without lodging on a Saturday night, making a long drive froma wedding in Ontario, with 3 very hungry, very tired children - all because when we called to confirm our reservations for 2 adjoining rooms the hostes rudely argued that "whoever made these reservations messed them up" and insisted we booked 2 separate smoking King suites 3 doors down one from another! I have printed confrimation by hotels.com, that very clearly states they booked just what we requested: a king and an adjoining 2 queens. No one messed up. But there was a baseball tournament in town - you think maybe thats the reason our rooms suddenly weren't available? Now I just want to know if this is something the management of this establishment oversaw and appoved, or did someone get a nice tip for giving away our rooms. 54 miles extra round trip, cancelled plans and gas money - thank you for your hospitality!

  • Stayed July 2012, traveled with family
    • Service
Helpful?
Thank Stefan1425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Comfort Inn & Suites Hermiston, responded to this review, July 1, 2014
Thank you for taking the time to respond to our survey about your recent stay.

We will be using this information to make your next stay enjoyable.



Sincerely

The Staff of Hermiston Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Hermiston

Property: Comfort Inn & Suites Hermiston
Address: 77514 Highway 207, I-84 and Hwy 207, Hermiston, OR 97838-6193
Phone Number:
Location: United States > Oregon > Hermiston
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Hermiston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Hermiston 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Inn Hermiston
Hermiston Comfort Inn

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