We have our grandkids and we come to this Koa often. We had two free nights because we bought a new fifth-wheel and they give two nights free if you buy a new trailer. one night we paid. This morning we had a problem with the R.V that hindered travel and it could not be fixed in the three days we had reserved our spot. We called immediately so that our spot could go to someone else and explained our problem. We were told that since this was not in the 48 hours required we lost our 72.00 and free nights. We feel KOA does not take into account emergencies that we have no control of. So if you plan to go to a KOA anywhere just know that you can't control problems and you will lose your money if you do not give the 48 hour notice regardless of any emergency. We are no very sad and disappointed because we can't go and have fun, but more so that we can't prevent the emergency and this policy simply makes us too uncomfortable to consider going again. We are concerned that any emergency is not taken into account.
- Also Known As:
- Astoria/Warrenton/Seaside Koa Hotel Hammond