Have stayed here may times since 2005, most times for several days at a time. Never badly disappointed. This time was a bit different.
Called several days ahead for a reservation for 4 nights in a king suite, close to the hot tub. Was told no problem. I asked for a confirmation to be emailed and again no problem I was told.
Couple of days went by and I called in the evening. I got a young lady who relayed the second request for a confirmation to I believe it was Tim, not sure, and found out they had the wrong email address. OK understandable it happens. They assured me it was sent that night and even gave me the room number of 114 which was great, right across from the hot tub.
Forgot to follow up on the confirmation, and since they told me the room # AND I always had a good experience (see my previous reviews) I trusted them.
We arrived as planned and since I had to feed the puppy and my bride was using her card (points) She went in and registered us. I followed a few minutes later and after the paperwork was done I checked it and found they only booked us for 3 nights. Things happen and that is why I always ask for a confirmation. Also found out our room was changed. No biggie right next door but not what I expected.
Room was clean to a fault. All the plumbing and electrical worked, (never turned on the TV). Hit the hot tub first thing after seeing my people we were visiting and slept like a rock.
The rooms were done about 8 years ago and they are showing their age. The electrical outlets are planned for the technology needs 10 years ago and there were not enough outlets for the lights, coffee maker, computer charger and cell phones. Other than the above the room was very good.
Maid service was great as far as cleaning but trying to get extra towels for the hot tub? Forget it. We had to ask the desk clerk every day even though we asked the maid repeatedly.
Would I return and recommend the place? Considering the price, location and shape of the room basically the answer would very much be yes.
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- Also Known As:
- Super 8 Gresham/Portland Hotel Gresham
- Super Eight Gresham
- Gresham Super 8
- Gresham Super Eight