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“Grants Pass Oregon”

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Best Western Grants Pass Inn
Ranked #6 of 18 Hotels in Grants Pass
Coupeville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Grants Pass Oregon”
Reviewed February 19, 2014

Except for the pouring rain that can't be helped, we very much enjoyed the stop in Grants Pass. Lovely town, good amount of restaurants close by. I loved the hotel's bed, had a great nights sleep. The staff was very nice too.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Penny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this review, February 21, 2014
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank You
Kelly Carey GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

Traveler rating
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    85
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    25
See reviews for
201
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 17, 2014 via mobile

We got a room with a king size bed and after a 15 hour drive from Arizona I had the best night sleep we stayed 3 nights I would definitely recommend this hotel. We were in room 121 and will request this room again when we stay there.

Stayed February 2014, traveled with family
Helpful?
1 Thank Tabitha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this review, February 18, 2014
Hello,

Thank you so much for this wonderful review. We know how being in a car for so long can take a toll on your body. And were happy to accommodate your need for sleep. My team and I hope to see you soon and we will have room 121 ready for your next stay.

Thank You Kelly Carey GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 14, 2014

I stopped in to rent a room and the person at the front desk, Robin, was slow to answer questions and was rude about helping me. I wonder how she got hired to work in a customer service position. I decided to go right next door to the Holiday Inn, got excellent service and was in a room in no time. Definitely recommend the Holiday Inn.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
3 Thank Albert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this review, February 17, 2014
Hello,
I am sorry for your inconvenience that we might have caused. We do not have an employee by that name. I sure would want to know if any of my team is not performing to our standards. If there is anything I can do please feel free to call me. Thank You Kelly Carey GM 541-476-1117!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria BC
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 8, 2014

Clean, comfortable. Elmers next door and short walk to town. Always welcoming. Comfortable bed. Well kept property. Dogs are welcomed. We stop here often on our way to Palm Springs. Can count on the Best western standard here.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank kittykatBd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this review, February 10, 2014
Thank You so Much!!
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests (and the fluffy ones to.) in the future. We hope you will come back and see us again soon.

Kelly Carey GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Beach
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 7, 2014

While this establishment is not quite as nice as some Best Westerns, it is run by some outstanding individuals. I had room 111 on night one in which the heater was faulty; it blew cold air all night long making a most unpleasant sleep. The following morning, when I reported my experience, I was immediately upgraded to a very nice suite. It was a wonderful, warm room. Breakfast was quite good as well. Would I stay again? Of course, and I would recommend this motel to others.

Room Tip: Always check to see if heat/AC are in working condition.
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessame09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this review, February 10, 2014
Thank You.

We want all our guest to feel at home here. We highly enjoyed visiting with you and we hope to see you soon. And your suite awaits.


Kelly Carey GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Angeles, Washington
Level 5 Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 6, 2014

The room was strangely designed: very choppy, no organization as to the room's features. No microwave or fridge. Bed was fine, breakfast surprislingly good. Ok for a one-night stayover , but no more. The reception was very positve, therefore the room was somewhat of a disappointment.

Room Tip: Good location, but basic in what was offered. Needs refurbishing.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank throat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this review, February 14, 2014
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Thank You
Kelly Carey GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, United States
1 review
Reviewed February 5, 2014

Not up to Best Western standards we have grown accustomed to. No refrigerator or microwave in the room and a lot of noise at night. The staff was friendly and helpful. I wandered around a bit before I found the vending machines on the 2nd floor, should have brought my map. The location is good. You're right across the street from Shari's and Applebee's and share the corner with Elmer's.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this review, February 6, 2014
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Thank You
Kelly Carey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Grants Pass Inn

Property: Best Western Grants Pass Inn
Address: 111 NE Agness Ave, Grants Pass, OR 97526-3901
Phone Number:
Location: United States > Oregon > Grants Pass
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Grants Pass
#9 Family Hotel in Grants Pass
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Grants Pass Inn 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Grants Pass
Grants Pass Best Western

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