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“Great night's sleep!”

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Best Western Grants Pass Inn
Ranked #6 of 18 Hotels in Grants Pass
Reviewed January 23, 2012

Wonderful, comfortable bed and great friendly service!

  • Stayed: January 2012
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Thank cjbravo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this reviewResponded March 16, 2012

Thank you very much for your review. Feel free to come and see us at any time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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530 - 536 of 561 reviews

Reviewed November 19, 2011

No negative reviews on bedbugregistry.com as of the date of this review. Decent accommodations for business travel; affordable for families. Outside noise is higher in the daytime and soundproofing between rooms is somewhat marginal. After all it is a Best Western and a motel, so you shouldn't have high expectations of pampered luxury. But for the value and the service its a good choice, and with wifi and a free continental breakfast its a better two star choice. Swimming pool available in the parking lot near the lobby. Room was clean and neat, with fresh paint and newer carpets, and beds of adequate comfort. Quick on and off I-5 access and near shopping and three chain restaurants within walking distance. Friendly staff.

Room Tip: Rooms on the south side are probably quieter, request the second level and avoid adjoining rooms, if...
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  • Stayed: November 2011, traveled solo
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Thank vanwawingnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2011

The most amazing bed I have slept on in a motel ever..I even asked the front desk how to get some of their wonderful pillows! The entire staff made us feel like part of their family. There are not enough nice things to say! We will stop here everytime we drive through Grants Pass!

  • Stayed: October 2011
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Thank Jlw211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2011

Was passing thru and stopped cause of the name. The building itself was older but the rooms were nice up to date and comfy. Best sleep I have ever gotten at a hotel. It was my wifes birthday so for no reason they gave us a free upgrade and didn't tell us, so when we walked in the room it was a wonderful surprise. I will always stop here from now on...

Room Tip: They do not offer shuttle service but can get the names & numbers of shuttle services in the are...
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  • Stayed: October 2011, traveled as a couple
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Thank Albert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2011

Clean room, good breakfast selection, staff and manager were all friendly and helpfull.

  • Stayed: October 2011, traveled solo
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Thank leffel88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2011

This hotel called us liars and then ripped us off. Upon check in we told them we had a dog. We assumed they were giving us a dog room. The receptionist was distracted and something was going on with the computers. We end up getting a $150.00 charge for our little dog. We tried to dispute it, but they said we snuck the dog into a non-dog room. Unbelievable!!! Why would we have stayed there is they didn't have a room for us? We would have easily found a different motel. What ever happened to the customer is always right? We travel a lot and we will never stay at a Best Western again!

  • Stayed: August 2011, traveled with family
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7  Thank norton111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this reviewResponded October 21, 2011

In order to ensure our rooms are free of pet dander and are allergy free for all of our guests, we ask that pets be declared at check in. We welcome pets but try and keep them in designated rooms. We charge a $10.00 pet fee to allow the extra cleaning in these rooms.Every guest is asked to initial our pet policy at check in regardless of whether they are traveling with a pet or not. If the conditions of the pet policy are not followed the guest will incur a fee of $150.00 to help off set the cost of deep cleaning the room. Again this is to ensure an equally pleasant experience for all guests.

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Reviewed September 15, 2011

The hotel was pretty sucky to begin with - the beds are right out of a Hitchcock movie, and the rooms are very loud. But then they charged me for an extra night's stay because of an online reservation screw up even after their evening front desk staff agreed not to charge us for the error. When their greedy manager, Rachelle got wind of it she said no way - charged us for an extra night even though we did not stay there. I called the national chain, disputed the charge with my credit card, and even called the cops on her - all to no avail. Next stop subpoena town. Do not stay here.

  • Stayed: June 2011, traveled with family
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6  Thank Dirk D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGPI, General Manager at Best Western Grants Pass Inn, responded to this reviewResponded October 21, 2011

Thank you for taking the time to review our hotel. I am sorry we were unable to come to a mutual agreement regarding your online reservations. Our cancellation policy is 6pm on the day of arrival. Both rooms reserved were never claimed or cancelled resulting in a charge.
As a Courtesy I have issued you a credit for one of those charges.
I hope you will come back and give us another chance to provide you with outstanding service in the future.
Sincerely,
Rachelle

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Additional Information about Best Western Grants Pass Inn

Address: 111 NE Agness Ave, Grants Pass, OR 97526-3901
Phone Number:
Location: United States > Oregon > Grants Pass
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Grants Pass
#9 Family Hotel in Grants Pass
Price Range: $97 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Grants Pass Inn 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Best Western, Priceline, Travelocity, Booking.com, Hotels.com, Expedia, Hotwire, getaroom.com, Orbitz, Cheap Tickets, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Grants Pass Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Grants Pass
Grants Pass Best Western

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