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“Very poor management”

Jack's Landing RV Resort
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Jack's Landing RV Resort
Grants Pass, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very poor management”
Reviewed November 26, 2013

Too bad. Even though I-5 traffic sounds like its just outside your door (it actually is) the park layout is good, good location, clean area. However, the managers could not care less about their customers. Visits to the office frequently find it closed, and when open they obviously have more important things to do than care for you. They run two other business from the office and the park is the lowest priority. Will never return. Everyone in the park has similar feelings.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Lester A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
    4
    7
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    4
    3
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3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
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English first
Gloucester, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 28, 2013

Wow - huge disappointment! DO NOT use this park. Located right next to I-5 up against a hill and is very loud. We waited and hour for management to open office. Sign said office opens at 9:00 - phone message gave office hours as 9:30 am - still no manager/office help at 10:30. Noticed several "travelers" camping on the hill behind the park. We left and went to another park in Grants Pass.

  • Stayed September 2013, traveled with family
    • Location
    • Service
Helpful?
Thank smjw7981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Grants Pass hotels

Roseburg, Oregon, United States
Level Contributor
5 reviews
Reviewed September 12, 2013

Rude office staff, limited WIFI beyond office and complaints went unanswered. Clean park but noisy from freeway being adjacent. Stayed a week, should have stayed one night only. spots are flat and concrete with lawn just adjacent to spots. Not a nice area to be more than one night.

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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2008

I was planning to stay at this park for several months, however as I discovered later, the park Mgr. will not enforce their posted pet rules. If you like to have other guests walk their pets & allow them to crap on your site, or sites that are vacant around you, then this is the resort for you. They also post in their rules, No pet housing (dog house, kennel, etc.) is allowed, but this is another rule they won't enforce. At times it's like living next to the Humane Society. The office hours are 9:00AM to 12:00PM, 2:30PM to 4:00PM. If you arrive between 12:00PM & 2:30PM, or after 4:00PM, good luck trying to check in. The resort is up for sale, so I guess the currant owners & their Mgr. just don’t care anymore about the guests. The only thing I find good about the place is the price from Sept. to March.

  • Liked — Clean park
  • Disliked — No concern for guests
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Lem44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa,AZ
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 10, 2008

Very nice & well kept park. The problems I discovered were that many homeless & vagrants camp on a hill behind the park. The parks dog walk is the path that these people use to get to their hidden campsites on that hill. It makes a person very uncomfortable knowing these people are so close to your RV sites. It would be nice if Jack’s Landing would put a combination lock on the dog walk gate. This would relieve some of the fear of theft & keep these people out of the park. Also, it is very noisy through out the park; do to the I-5 Interstate running along the East side of the park.

  • Stayed August 2008
    • Value
Helpful?
3 Thank olemjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leduc, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 2, 2008

Awesome little RV Park, very reasonably priced. Lots of ammenities included in the price. Three sizes of campsites ranging in price from $25 - 28/night. Comes with cable, wireless internet, land line, sewer, water, 50/30/15 amp service. Free showers, laundry facilities, mini golf, fitness room, shuffle board, basketball net, and fenced off "pet area". Very clean washrooms and nicely groomed sites.

Helpful?
1 Thank ABtravelmom08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 6, 2008

Although the Jacks Landing Web site boasts "A clean, fenced pet area," the fencing is secure on only one side -- the one leading from the camp site! We booked our stay expecting to be able to exercise our dogs off-lead (as we were able to do at the Premier Resort in Redding, CA), but the "pet area" opens right out onto very busy Interstate 5.

Which leads to our second issue with this facility: incredibly loud road noise, which easily rivalled the decibel level of a recent night's stay in a rest stop on the PA Turnpike.

All of which is a shame, since this facilty is otherwise attractive and well-maintained.

Stayed June 2008
Helpful?
3 Thank Airstream345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jack's Landing RV Resort

Property: Jack's Landing RV Resort
Address: 247 East Morgan Lane, Grants Pass, OR 97526
Location: United States > Oregon > Grants Pass
Hotel Style:
Ranked #7 of 13 Specialty Lodging in Grants Pass
Number of rooms: 54

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