Well I have stayed at many lodges, from budget to high end. Paying 250.00/night I expected our stay to be much better. I had the worst night's sleep the entire weekend. The people partying across the way was a small issue in comparison to the incessant beep that was going on all weekend. I thought it was a cell phone, but we had turned it off. The beep was coming from the kitchen so I called the staff and they sent their maintenance man over to fix it and he could not find the source of this incessant beep that was going off every 20 minutes. The poor man had to carry a ladder up a very steep stair well and into the snow, all for nothing, since he was not able to find the source of the noise.
Finally a few days after our stay, I called the manager to complain (something I've never bothered with before) and he told me that it was the dishwasher in the kitchen. He said that he would give us a complimentary voucher for one night but we never received it. Then about six months later I contacted Paul, the manager again, and he did not respond to my e-mails. I have never complained at a hotel and this was by far one of the higher end places we've stayed at and yet the worst in terms of staff, management and overall stay.More
- Free Wifi
- Free Parking